 Opiniones de los huéspedes
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95%
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Valoración general 4.6
95%
Recomendar este hotel
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Nice big room but shuttle from airport not free and unreliable
ByLexS101
23 enero 2022
Room is spacious for a family and clean and well maintained.
The shuttle from the airport is not free and timing highly unreliable, we waited for over 1h and it never came, advise is to take a uber or taxi, for a shuttle that serve the airport, the unreliability is nerve racking.
The restaurant food was OK but service was extremely slow: 30min before anyone would take out order and another hour before the food came to the table, we also had to chase them down to get our bill.
Excellent throughout
Byjohndt
21 enero 2022
Despite the Covid "climate" and related procedures this hotel provided excellent accommodation.
Special assistance re. travel restriction communications from night manager Rias(?) who went beyond the call of duty in solving our problem.
One of the best airport hotels
ByBtonboz
17 enero 2022
A clean modern hotel, with excellent well fitted rooms and a comfortable bed.
The staff are friendly and helpful, and provided excellent local information.
The food in the restaurant was excellent and good against London prices, and will be my hotel of choice when using Heathrow airport
Overnight accommodation next to the airport
ByPippy123
11 enero 2022
Going the night before with a covid test booked the same day for an International flight to Miami was ideally suited with great facilities and location.
My room was adequate but far from luxurious, the front desk manager was very helpful ordering taxis as needed and the ground floor restaurant in the evening had a wonderful menu as was the breakfast buffet set up.
I will highly recommend this hotel
Staff Problems
BySam John
04 enero 2022
The staff were not awere of the changes to the shuttle bus times, even though the website clearly states every 15 mins.
We went to get a bus and was told it was now every hour, and having just missed the last one, we had to ask the reception is order for us a taxi with a child seat, the taxi eventually arrived, no child seat, so my wife had to hold the baby, as we were now late for our cheak in
Obviously this was not ideal
Surely the staff could see on our arrival to the hotel that we may be flying the next day? The amount of lugage was a clue!
They should also have advised us to any changes due to COVID
Good Heathrow stay for business
ByJohnboy1402
19 diciembre 2021
This hotel being quite new was clean and well laid out.
Had upgrade to EXec Room which was nice to have a little extra space.
Though my one recommendation would be to provide Fresh Milk - when you provide the fridge and the coffee machine as part of the upgraded service. Seems a waste to make a nice coffee from a pod to use pots of UHT milk.
I did a great choice when i choose this hotel
ByAR86
19 diciembre 2021
Everything amazing and outstanding, i was going to stop here but you need 50 characters so i will like to ask you to get a better software for television or new television.
Great stay before flight
ByMrs Plaza
18 diciembre 2021
We stayed here for two nights before flying to Dubai. Staff, upgraded room and service all great!!
Airport Hotel
ByBrigitte 2
18 diciembre 2021
Worked well for getting to LHR by public transportation.
Perfect layover in London Heathrow
ByTjay_01
17 diciembre 2021
The hotel is well placed near T3, only a few pounds by Uber (I didn't want to use their hourly bus), quick
Great stay in UK
ByDavid
16 diciembre 2021
This hotel is nice, clean and comfortable. The arrangement of room is quit well so i could relax when i stay.
The restaurant is out of my expectation. The simple dishes are with great tast, even though it is just a pizza. It demonstrates the hard working of chef.
All the questions could be responed in timely manner.
It was a nice stay for my business travel.
Pleasant and Comfortable Stay!
Byshivshivshiva
12 diciembre 2021
My stay at this hotel was very relaxing and comfortable. Very helpful staff. Very kind and polite! Definitely recommend this hotel. Thank you, guys!!