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Holiday Inn Express 查尔斯顿,文娱中心

100市民中心驱动器 , 查尔斯顿, 西弗吉尼亚州 25301

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
推荐此酒店

整体体验

4.3

基于 1775 评论
88%
推荐此酒店

Ratings Breakdown

1775评论

  • 5 星级
    1097
  • 4 星级
    397
  • 3 星级
    140
  • 2 星级
    83
  • 1 星级
    58

Great service

By

2020 十二月 26

club

Very clean and comfortable, location is excellent, would go back

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Poor Housekeeping

By

2020 十二月 24

club

First room only had bed made, but sheets not changed and no surfaces clean. Ended up having to change rooms when found bed sheets with hairs in and on them. Witnessed housekeeping saying they would only change sheets if a bed looked slept in. Half of the breakfast items were broken or absent. The only redeeming factor was the desk staff being reasonable and offering a discount for the trouble.

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I like this place.

By

2020 十二月 21

The people here are very helpful and friendly. The room is clean and comfortable..

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Great experience

By

2020 十二月 19

Friendly great service and convenient location. Plan on return trip in spring

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Cleanliness

By

2020 十二月 18

club

We arrived around 10 pm as this was our stop for the evening for our travels. Entered your hotel, process was easy and smooth however lobby floors were dirty and unappealing. Got to first room and it was impressive, then we got to one of the beds and the bedding had clearly not been changed, sticky pink candy on duvet, crumbs located on sheet below duvet, makeup on pillow cases. It was a complete shock considering our first impression walking into the room. Lucky enuf we were able to get a different room however our guard was up. New room was okay, stains all over carpet, bathroom floor had hair all on it. Trash bin looked like it had never been cleaned on the outside. But the beds were clean and that’s all we needed before the rest of the journey began. There’s a pandemic and your housekeeping staff should know the seriousness of clean, not to mention the IHG clean promise.

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HVAC

By

2020 十二月 09

club

Room was too cold. Adjusted thermostat from 64 to 70. It took 6 hours for the temperature to reach 70. Called the front desk but that didn't help.

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Comfortable bed, clean and relaxing.

By

2020 十二月 06

club

This was a very nice hotel. Excellent, well-trained staff. Enjoyed!

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Great Stay!

By

2020 十二月 04

club

Room was very clean and hotel staff was super friendly! I really enjoyed my stay and I will come back!!

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Great service

By

2020 十二月 02

This hotel is the best that i have seen yet in west Virginia

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Clean and Friendly

By

2020 十一月 28

club

Will stay here again. Lots of hot water, Quiet, Friendly staff.
Breakfast buffet is just average.

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Clean updated hotel

By

2020 十一月 27

It was easy to book, clean and updated hotel. Close to the downtown and restaurants. Staff was excellent.

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Clean and friendly

By

2020 十一月 26

club

Nice property, what you would expect from a HI Express. What made this one stand out as above average is the people working there. Every staff member we encountered was genuinely friendly.

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