Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile

Holiday Inn Express Charleston-Civic Center

100 Civic Center Drive , Charleston, West Virginia 25301

Have a
question?
GIVE US A CALL
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 2196 reviews
86%
Recommend This Property

Ratings Breakdown

2196reviews

  • 5 Stars
    1317
  • 4 Stars
    497
  • 3 Stars
    183
  • 2 Stars
    107
  • 1 Stars
    92

Beds are so comfy!

By

September 18, 2023

The Civic Center Holiday Inn Express was great! There is on-site, free, ample parking. The up-to-date/modern decor is beautiful in the rooms. We travel a lot- and our king size bed provided the best, most comfortable sleep we have ever gotten in a hotel. The staff was very friendly, and the breakfast options were awesome. I definitely recommend this hotel for a comfortable nights sleep, clean inviting space, and hot, satisfying food choices for breakfast!

Read More
Read Less

We'll be back! Prompt and Courteous Service!

By

September 17, 2023

club

We stayed here once before, a couple of years ago. I'm glad we returned.

The current staffing issues currently facing all businesses did not keep this hotel from providing prompt and friendly service.

Altogether, we enjoyed our overnight stay. Friendly and helpful greeting staff, hard working housekeeping service, very comfortable bed.

I greatly appreciated the hot oatmeal cereal offering with the traditional Holiday Inn breakfast.

Some notes-
I would like to have a handicapped-height commode seat for optimum safety for those of us who find the lower seat difficult to use. Short of that, safety bars would help.

Night city sounds took me a little getting used to but not enough to keep me from falling asleep.

Sink drained slowly and housekeeping did what they could to remedy it and refer it to attention of the maintenance staff.

Read More
Read Less

Home away from Home

By

September 15, 2023

Travel nurse here, I love everything about this place. If your here for business everything is 1-10 minute away from the hotel. My bed was comfortable, black out curtain, air condition and breakfast included made my stay worth coming back. The staff from kitchine "Miss Brenda and Tracy," always made sure I had enough to eat and take back to my room. As for the front desk, clean staff and management they remain professional, respectful and caring. Thank you for making my staff worth it.

Read More
Read Less

Great night sleep

By

September 13, 2023

I was very pleased with my stay, clean room, comfortable bed and pillows. Easy access from interstate, felt safe as I was traveling alone. Will stay again.

Read More
Read Less

Great location and clean spacious rooms

By

September 13, 2023

This hotel has a great location to Myrtle Beach, Skywheel on Ocean Drive.
Rooms are spacious and clean and whenever you need toiletries, it would be provided.

Read More
Read Less

perfect place to stay

By

September 12, 2023

this hotel was in a great location and was a perfect place to stay

Read More
Read Less

Great place to stay

By

September 09, 2023

We were greeted warmly by the staff who were so friendly. The room was comfortable and the pillows fantastic! Breakfast was served promptly the next morning and was hot, fresh and satisfying. Great place to stay

Read More
Read Less

College

By

August 27, 2023

The hotel is conveniently located for our needs. The rooms could have been cleaner but I've definitely stayed in dirtier rooms.

Read More
Read Less

Better Than Home

By

August 22, 2023

Friendly staff, everything is close by, breakfast better than grandma’s! I would recommend this place to anyone!!

Read More
Read Less

Urine in the elevator

By

August 21, 2023

Clean up the elevators or install new ones. Breakfast area was shut down and no hot food was available at 0955 am. Closes at 1000 am. No place to park in the hotel parking lot, due to the amount of non-hotel guests attending the Redneck Brawl across the street.

Read More
Read Less

Comfortable bed

By

August 19, 2023

Room was clean, cool and quiet. Bed was comfortable. Pillows were not. Large TV was nice. Staff was friendly. I did not have the breakfast there.

Read More
Read Less

First Getaway with Baby

By

August 19, 2023

club

Most things about this stay were great. The only downside was the smoke detector LED. Very bright at night and blinking randomly. The only place for the baby's pack and play was in-between beds which was right in line with the detector. Don't know how you can fix that other than get a detector that doesn't blink randomly or so bright at night.

Read More
Read Less