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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 885 reviews
89%
Recommend This Property

Ratings Breakdown

885reviews

  • 5 Stars
    537
  • 4 Stars
    207
  • 3 Stars
    70
  • 2 Stars
    43
  • 1 Stars
    28

Sleep

By

May 24, 2017

club

the reason for the low rating is because my room was right next to the elevator.

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The staffwas very polite.

By

May 23, 2017

club

The staff are very nice clean and spoke to you as you were going in and out

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Excellent employees

By

May 21, 2017

During my stay, all of the employees were very friendly and accommodating. They were fantastic and I would came back just for the employees alone.

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Excellent Staff and Convenient Location

By

May 18, 2017

This is a great hotel. It is within walking distance to many of Charleston's great activities, restaurants and shopping. The staff was absolutely wonderful. The room was a bit outdated, but extremely clean. I would definitely recommend this hotel.

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Great Service

By

May 17, 2017

Great place to stay good price clean rooms. Good food all the people were good to deal with.

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Friendly staff

By

May 12, 2017

club

Nice and friendly staff. Close to Civic Center. Comfortable bed. Wish the bar was open after the concert.

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Great place to stay in downtown Charleston!

By

May 11, 2017

If you're looking for a place that is in the heart of downtown "Charlie West," I would highly recommend this hotel. Nice rooms and friendly staff will make you feel right at home!

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Great service not so clean.

By

May 09, 2017

platinumelite

I stayed at this hotel several times the last few months. I have to say the staff and location of this hotel is excellent. My only complaint is the last three rooms of stadium have not been cleaned. The floors have been black isnf grimy. The showers, fans, and dust on the tables not been that clean. They have a wonderful breakfast and good prices.

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Recent stay

By

May 09, 2017

No real issues, Both room beside me had loud people in them,

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Great stay!

By

May 09, 2017

club

Enjoyable stay, informed staff, good breakfast and comphy beds!

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comfortable bed and friendly staff

By

May 08, 2017

club

Friendly staff and comfortable room. Good location to many places in Charleston.

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Excellent Stay

By

May 08, 2017

club

This hotel is great! The room was clean and the breakfast was good. I would definitely stay there again. The staff are friendly and helpfull.

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