 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Good stay
ByPete691
September 27, 2016
Enjoyed my stay here. Easy on and off interstate access. Breakfast area was large and spacious with a nice selection. Impressive staff and gave appreciation for loyalty with expression and actions. I would stay here again.
Quick Reservation Needed
ByGumby4530
September 27, 2016
The entire staff went out of their way to assist me and I will be back
Comfortable Accommodations
Bycjwooster
September 26, 2016
We stayed 2 nights while visiting our son. We've stayed at this hotel on several other visits also. We've always had a pleasant experience here. The staff has always been nice.
Comfortalbe and welcoming
ByAQManager
September 21, 2016
After a da at work, it's nice to know that the night's stay will be easy on the body, refreshing to the eyes, and overall a good experience. Friendly and helpful staff. I had a good visit.
HOliday Inn
Byheatherch6580
September 19, 2016
I love this Hotel. I always stay here when traveling to Charleston. Great staff, clean rooms and I love the HH wine on Tuesdays.
Friendliest Staff
Bygypsyone
September 17, 2016
Wonderful staff at from desk. Made us feel welcome and sure we were in good hands
Very clean and hospitable staff
Byrussells 3
September 16, 2016
Staff was very friendly. Hotel was very clean, and centrally located for my needs.
Front Desk Manager was awesome!
ByChi-Town KO
September 12, 2016
Good hotel. Staff was great. Pillows were not. I have to write 50 characters for this to get posted and I have noting more to say
Second Time Around, Better Than the First!!!!
Bymuffet
September 10, 2016
This was our second stay at the Holiday Inn Express in Charleston,WV. It did not disappoint. You have two very great employees at the front desk, Dan R. and Danny D.
These men represent great hospitality, they are to be commended. Your hotel is exceptional and we will certainly stay there again. Highly recommend. A+++++
Comfortable bed, great service
Byhalos53
August 30, 2016
My stay at the Holiday Inn Express was great. Check in was extremely quick
Reunion Stay
ByMsPaula
August 30, 2016
Everything was top notch, only wish there was a pool
Iron ruined my shorts
ByMike23323
August 29, 2016
The staff was friendly when this happened but they called me back to follow up and was completely confused