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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 882 reviews
89%
Recommend This Property

Ratings Breakdown

882reviews

  • 5 Stars
    536
  • 4 Stars
    206
  • 3 Stars
    70
  • 2 Stars
    42
  • 1 Stars
    28

Excellent Staff and Convenient Location

By

May 18, 2017

This is a great hotel. It is within walking distance to many of Charleston's great activities, restaurants and shopping. The staff was absolutely wonderful. The room was a bit outdated, but extremely clean. I would definitely recommend this hotel.

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Great Service

By

May 17, 2017

Great place to stay good price clean rooms. Good food all the people were good to deal with.

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Friendly staff

By

May 12, 2017

club

Nice and friendly staff. Close to Civic Center. Comfortable bed. Wish the bar was open after the concert.

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Great place to stay in downtown Charleston!

By

May 11, 2017

If you're looking for a place that is in the heart of downtown "Charlie West," I would highly recommend this hotel. Nice rooms and friendly staff will make you feel right at home!

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Great service not so clean.

By

May 09, 2017

platinumelite

I stayed at this hotel several times the last few months. I have to say the staff and location of this hotel is excellent. My only complaint is the last three rooms of stadium have not been cleaned. The floors have been black isnf grimy. The showers, fans, and dust on the tables not been that clean. They have a wonderful breakfast and good prices.

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Recent stay

By

May 09, 2017

No real issues, Both room beside me had loud people in them,

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Great stay!

By

May 09, 2017

club

Enjoyable stay, informed staff, good breakfast and comphy beds!

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comfortable bed and friendly staff

By

May 08, 2017

club

Friendly staff and comfortable room. Good location to many places in Charleston.

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Excellent Stay

By

May 08, 2017

club

This hotel is great! The room was clean and the breakfast was good. I would definitely stay there again. The staff are friendly and helpfull.

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Love to stay here!

By

May 08, 2017

club

my favorite place to stay in Charleston. I recommend it wholeheartedly! Excellent location, good breakfast, free parking, and very friendly and helpful staff.

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Comfortable quiet stay

By

May 08, 2017

Overall the stay was good. The room was clean and comfortable and the price was great. A couple of issues I had with the stay were with the staff. They were courteous but did not greet me as an IHG rewards member, and even though there were rooms available on the lower levels as requested in the reservation I was placed on the 5th floor. They did place me in a room away from the elevator as requested. I had also requested an early check in but this hotels policy is 3pm only. Just a heads up for anyone wanting to try and check in early.

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Great staff

By

May 03, 2017

Comfortable rooms at an affordable rate. Staff is engaging and helpful, from the front desk to the breakfast staff.

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