由于长时间无操作,您的会话将在5分钟内0秒后过期。 保持登录状态
您的会话已过期。请 登录 您的账户

Holiday Inn Express Norwich

Drayton High Road Hellesdon , Norwich, NR6 5DU

尚存疑问?
欢迎致电
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
79%
推荐此酒店

整体体验

3.9

基于 1022 评论
79%
推荐此酒店

Ratings Breakdown

1022评论

  • 5 星级
    418
  • 4 星级
    328
  • 3 星级
    122
  • 2 星级
    96
  • 1 星级
    58

Good location

By

2020 七月 10

Good location for my requirements as a business traveller.
Some problems at start of stay, soon rectified by staff.
Value for money during essential stay, Corvid19, not sure after after lockdown finishes completely.
Will stay again.

阅读更多
收起

Lockdown rooms

By

2020 七月 09

club

I was very pleased to find this hotel open during lockdown as an essential key worker I needed somewhere to stay frequently. I found the service provided by reception especially Greta excellent. The rooms basic and the bed comfortable. I prefer to have a bath so that was a disappointment. In the rooms that I stayed in the shower curtain was usually grubby and smelly.
I ordered dinner only once as I found it unsatisfactory. Breakfast was understandably basic. Social distancing was observed by staff but some guests mingled within reception.

阅读更多
收起

Lack of understanding what a Platinum Card Holder of IHG is.

By

2020 七月 06

platinumelite

well I was not impressed overall for a Platinum Card Holder (whom to me should be very a VIP for any Holiday Inn/Express) as when I checked in I was asked do I want the points or the drink with the snack which I made it clear I would take the drink and the light chocolate snack which I thought all was ok and was given a IHG Voucher corresponding to that to use later in the evening. Upon wishing to use the voucher at the bar I WAS FLATLEY REFUSED THE DRINK as the staff member told me I had the points which I stated at that time I did not request any points I went for the option of the drink and snack....when I checked on my account the points had been added (of which I did not agree too at the time of check in) and too they were short of the points I should have had for a platinum card holder which should be 500 points, they had given me only 300 points....so in all completely disappointed as when I questioned all this with the staff member on duty they could not see there own big mistake on the whole matter but argued with me for a long time!!….I do find the being a PLATINUM CARD HOLDER of which is loyal members they just don't honour what the customer asks for in the choice and make up there own rules accordingly as they really do not recognise the level of loyalty and don't want to give anything away!!….THIS IS UNACCEPTABLE FOR ANY LOYAL IHG Member. I feel completely let down in the benefits this hotel has not given me for all the nights stays to date I have spent with IHG.

阅读更多
收起

Breakfast Issues

By

2020 六月 27

platinumelite

Upon arrival I was asked what I waned for Breakfast whereby I made it clear in all what I wanted that was on offer to me!.....all the information was entered into the computer screen at check in, however I did not get or receive what I asked for at all....
I asked for Range Juice which I did not receive
I asked for the Sausages and bacon to be "well done" as I like crispy bacon which I did not get at all!!
I asked for a coffee which as don in a cup but was only a quarter full that again is unacceptable for a PLATINUM CARD HOLDER, very disappointed indeed.
Kind Regards

阅读更多
收起

Great stay

By

2020 四月 01

club

Convenient parking and close by to large supermarket. Easy to get to city center.
Staff very helpful and professional.

阅读更多
收起

Norwich in March

By

2020 三月 21

Friendly and helpful staff but were having issues with taking cash and being able to supply items from food menu. Hotel is in an ASDA car park so not much guest dedicated parking but good to have the David Lloyd centre next door.

阅读更多
收起

Lesiure trip

By

2020 三月 12

club

I booked Holiday Inn Express and it was my first experience with them and I must say I was impressed. It was affordable, well situated, extremely clean and ample space to park the car. Friendly and helpful staff. Definitely would recommend it to others and would go back there again.

阅读更多
收起

Very nice

By

2020 三月 10

club

Comfortable, clean rooms.
Friendly, helpful staff.
Plenty of free parking.

阅读更多
收起

Great reception welcome

By

2020 三月 07

Quick visit on way to a funeral
Very happy with stay
Shame did not have longer
Ideal location

阅读更多
收起

Great Location very nice stay

By

2020 三月 04

club

Great Location to explore Norwich and North Norfolk. Good Parking with Asda next door if you need anything. Only short journey to pubs, restaurants and other shops.

阅读更多
收起

short stay stop over

By

2020 三月 02

club

good quality hotel for short stop over , excellant staff and nothing a problem

阅读更多
收起

Great Service

By

2020 二月 28

Great service, comfy beds, clean room and great breakfast

阅读更多
收起