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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.8

based on 393 reviews
76%
Recommend This Property

Ratings Breakdown

393reviews

  • 5 Stars
    135
  • 4 Stars
    129
  • 3 Stars
    65
  • 2 Stars
    36
  • 1 Stars
    28

Birthday treat

By

February 21, 2017

Excellent service ... clean room and a good variety for the inclusive breakfast
Staff were all very friendly and professional

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My first and last Holiday Inn Experience

By

February 21, 2017

club

I was saddened at my first ever stay with Holiday Inn , no wifi in my room , room was cold , although I got a blanket !
And the shower cubicle took an age to empty

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Dinner

By

February 21, 2017

club

We did not know you provided this service when we were in the lift it might be a idea to advertise in the bedroom or breakfast table

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Excellent service

By

February 17, 2017

club

Nothing was too much trouble for the staff. the hotel is clean and comfortable but needs a bit of updating which is being done this year.

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Big rooms and great shuttle service

By

February 16, 2017

club

Excellent service being picked up from the train station and dropped off next day at the airport,friendly efficient staff, very comfortable rooms , clean bathrooms ,nice breakfast and tv has plenty of channels.

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Poor parking and no hot water if they are busy!

By

February 12, 2017

platinumelite

No hot water. When I complained at the desk they told me it was because the hotel was full and the heating system cannot cope. "But not to worry you will be ok tomorrow because we aren't full tomorrow!"

Parking is very limited and shared with a supermarket and gym

Pretty poor overall

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Business stay

By

February 12, 2017

platinumelite

New beds gave an improved sleep.
Bar area was cold

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Clean and tidy

By

February 11, 2017

Assistant manager very polite and attentive. Car parking good. Little traffic noise outside.

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Very good and prompt service

By

February 04, 2017

club

Easy booking in, very good service, ample car parking, good leisure facilities.

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Excellent staff but poor quality of rooms

By

February 04, 2017

platinumelite

As abive the staff here are excellent but the hotel is desperate for a refit. Mattresses are terrible and furnishings are stained beyond what daily cleaning can amend

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Ideal location

By

February 03, 2017

club

Situated in an ideal position for all my meetings. Their is a super market next door and a gym. The staff were very helpful and quick to answer any questions. Nothing was to much bother for them. I will be booking in their again on my next visit.

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Could have been better

By

February 02, 2017

platinumelite

Breakfast issues poor service at busy times. Needs to be more staff on duty when the breakfast room is going to be well used.

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