Rated 3.8 out of 5 by 308
Rated 5.0 out of 5.0 by werdnakrats Good Nights Sleep
First time I have stayed here, the staff were friendly and very helpful, the room was clean and comfortable. I would recommend this hotel with confidence.
May 19, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Comfotable and relaxing stay
Good customer focus and clean rooms, combined with great location and food. Perfect for my needs. Only issue was the car parking situation. Its next to a Virgin Gym and its users tend to park in hotel spaces making the hotel guests have to park away from hotel. Asda is next door so good for your essentials and shopping.
May 16, 2016
Rated 5.0 out of 5.0 by you are having a laugh hoilday.
enjoyed our say,clean and bright hotel.the staff were helpful they got us a taxi for our day out.told us good places to eat.the girl behind the desk was very good,she was working all over the hotel thou our stay allways with a smile.only. one moan the buildings each side of the hotel wanted a good clean and a coat of paint on the roofs because you can see the roofs as you drive down to the hotel.
May 11, 2016
Rated 4.0 out of 5.0 by christheelder Great Value for Money
An ideal location for a sporting visit to Norwich.
Real value for money supported by hard-working, friendly staff
May 3, 2016
Rated 5.0 out of 5.0 by Protas Professional service
A good hotel for a business stay not so sure about a leisure one. Clean, comfortable and consistent service.
April 29, 2016
Rated 2.0 out of 5.0 by HeleninSurrey Adequte for a low budget stay, but we think it's expensive for what it is
Hotel was acceptable, but not great. Staff were friendly and communal areas were clean. Strange nearby buildings which looked like a WWII bunker, and surrounded by large car park wasn't that appealing. Feel sad that I can't be more positive.
April 27, 2016
Rated 1.0 out of 5.0 by chippy 89 poor quality sofa bed and matress
poor nights sleep small very soft mattress and broken sofa bed for disabled son had to move to smaller room
breakfast barely worth eating , used powdered eggs toast was acceptable ! difficult to spoil , lots of under 11's running around very noisy till after midnight
April 22, 2016
Rated 5.0 out of 5.0 by mr_edsmith HI Express A Norwich Notch Above!
The overall stay (second time in history) was no less as wonderful as expected. The check-in, service, and cuisine were superb. One most notable mention must be made. At the front desk, Gabby was absolutely incredible. Her attention to detail, as well as, her personable nature sets her apart from so many. In fact, had it not been for her continued excellence in customer service, we may have been in jeopardy of missing our flight back to the US. Every person at the Norwich Holiday Inn should be commended on their care to every traveler. Thank you all, so much! We will be sure to visit again when next we see family.
April 17, 2016