 Gästeberichte
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89%
Dieses Hotel empfehlen
Gesamterlebnis 4,4
89%
Dieses Hotel empfehlen
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Great Service
ByJeanet21
11. April 2021
I'm glad I chose this hotel and location. I needed a room after working 12 hour shift everywhere was sold out. Staff was friendly and helpful with online reservations. When I arrived I was told that they are remodeling and room I was given was just completed. When I tell you that room was beautiful and so nice. The service and stay was beyond my expectations. I hope that anyone that needs to stay here enjoys service like I did. I will be back. Thank You
Multiple Issues from AC to Breakfast
ByPlk67
04. April 2021
One of the main reasons we chose HI Express was for the breakfast. Roseville's location provided hot meal options. This one did not. We received fruit and several high-carb bars, yogurt, juice for 2 in a small, cheap paper bag that tore every morning.
The AC unit was very disruptive to sleep. it cycled off (no noise) and on (very loud fan) every 5 or 10 mins ALL NIGHT LONG! Keurig coffee was not tasty, although lobby coffee was good.
Microwave was missing a leg, so it tipped when trying to open it.
Hard floors were cold and loud -- we heard people on floor above us.
Decor was almost nonexistent, but the chaise lounge and ottoman were UGLY and UNCOMFORTABLE. Bedding was all white. It was not a welcoming room.
Key cards had to be reset 3 different times.
Not a great experience.
Comfortable
ByJoyM
01. April 2021
I use a power wheelchair and the room was wheelchair accessible.
Maybe again.
ByManny
29. März 2021
There was remodeling going with construction into the late night which kept us up.
Newly renovated!
ByMomma bear
27. März 2021
Super clean newly renovated hotel stay. I can’t wait for it all to be finished. I highly recommend staying here!
CLERK REFUSED TO GIVE ME MY POINTS
Bytmlm77
17. März 2021
WE STAYED TWO NIGHTS....NOT BAD....BUT 5HE HOTEL ONLY GAVE US ONE NIGHT POINTS BECAUSE WE STAY TWO NIGHTS IN A ROW.....WE HAD TO CALL PRIORITY CLUB TO COMPLAIN TO GET OUR POINTS FOR SECOND NIGHT AND THEY GAVE US AN EXTRA1,000 POINTS FOR OUR TROUBLES. SAN DIMAS IS OK TO STAY BUT WATCH OUT THAT THEY GIVE YOU THE POINTS.....WATCH OUT
Modern and quiet with blackout curtains
ByRolo
16. März 2021
I really enjoyed the quiet location and blacked out curtains. The floors could have used a carpet to make it feel a bit warmer but not a huge deal.
Very friendly and Accommodating.
ByMike
02. März 2021
I stay here every month for half the month. I really enjoy the staff and the fact that they are upgrading the hotel. They are very nice and always treat our crews with respect.
Holiday Inn Express - San Dimas, CA
ByPinky
21. Februar 2021
I have been coming to this hotel for several years now when I come for business. The hotel is going through a re-model and on my most recent stay at the hotel, 2/9 thru 2/14/2021, I was fortunate enough to stay in one of the newly re-modeled rooms. Wow !!!! What an upgrade. New floors, new showers, new beds and new furniture. This was very well done and will make anyone's stay and much improved experience. I have met the owners and they are such good folks. I would gladly recommend this hotel to anyone planning to stay in the San Dimas area. The remodel combined with the terrific staff at the hotel makes it a win win for anyone traveler for business or pleasure. OUTSTANDING !!!!!!!
Matt Jaroscak
Love the remodeled room!
ByPlastic Netman
21. Februar 2021
The new remodeled room was awesome! I love that there was no carpeting in the room. Finally a room to didn’t have to worry about what was on it. The steam cleaner that was used on it he floors made me feel so much safer than before. Great job!
Good Stay
ByQuan
06. Februar 2021
This hotel was very quiet at night and clean. They are in the process of remodeling the entire hotel and I look forward to visiting them when the project is complete.
Darlene at the front desk was a breath of fresh air to talk to and was very kind and helpful.
disappointment
Bykucapce
27. Januar 2021
On the pictures is very nice, but reality is different, we are using Holiday Inn pretty often and that was a worst one. I’ll never use it again. IHG hotels should have some standards for everything and have, but this was not nice and we didn’t felt safe. You can feel old smell everywhere. We planed to be there trough chrismas, but we left after one night.