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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 288 reviews
90%
Recommend This Property

Ratings Breakdown

288reviews

  • 5 Stars
    196
  • 4 Stars
    56
  • 3 Stars
    16
  • 2 Stars
    8
  • 1 Stars
    12

Great staff and family friendly ambience

By

July 24, 2017

platinumelite

Surprisingly busy hotel, but given it was summer it should be expected. A family friendly hotel. Lots of families in the pool, which caused the noise level to be high during the day. But as the evening arrived, it was fine. Comfy bed and pillows helped with a restful nights sleep. Would recommend to stay here if in the area.

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Comfortable beds, courteous staff

By

July 24, 2017

This property is comfortable and well located. My room was clean and quiet. Breakfast options were good, and there are many restaurants within walking distance for lunch/dinner.

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Comfortable bed

By

July 22, 2017

club

The room was clean and staff was very pleasant. If you looking for a convient place to stay, close to food and shopping this is a good location.

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San Dimas

By

July 17, 2017

club

Good location if you have business in San Dimas.

Walking distance to a few reasonable Bars and Breakfast places. Check in was easy and the front desk staff are helpful. Rooms are a good size,although the Air Conditioning is as noisy as every other Hotel with individual coolers in the room.

Breakfast is average but OK, although there are other options (Dennys) that are within 7 mins walk.

Pool is good, pool towels are a bit small.

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Excellent hotel

By

July 12, 2017

I have stayed here before this hotel is in my opinion the best in Los Angeles and is run by excellent staff. Highly reccomrnded

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Great Property

By

July 10, 2017

platinumelite

Beautiful property. Great Staff!! Really relaxing

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verry comfortable

By

July 08, 2017

club

Nice and quiet and would request business/family to stay @ the hotel.

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Good stay, consistent to every other holiday inn

By

July 07, 2017

club

Good, clean, consistent.
I'm happy with it.
What more is there to stay.

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Very comfortable place to stay

By

July 05, 2017

club

I just stayed for one night. However, the rooms are big, beds arre comfortable and during breakfast at the restaurant hotel employees really care about you and ask questions if you are OK or if you need something else.

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Quiet neighborhood. Quiet room. Very spacious room. Great breakfast.

By

June 30, 2017

club

This was a great hotel in every aspect of our stay.

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Train your staff.

By

June 27, 2017

Check in person new on the job, inexperienced, needed more training.

Problem with door lock. Locked me out of the room and the staff unable to deal efficiently with the problem due to disorganization and lack of knowledge of what to do.

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Convenient location, charming area

By

June 26, 2017

The hotel is conveniently located just off the freeway in the charming town of San Dimas. Perfect stop en route to business meetings in San Bernardino the following day.

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