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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 659 reviews
91%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    474
  • 4 Stars
    149
  • 3 Stars
    28
  • 2 Stars
    3
  • 1 Stars
    5

房務整理與餐廳服務還需要更細緻

By

25 July 2017

飯店員工都非常熱情、有禮,而且真誠,房間與環境也安全、整潔。如有需要至北京,會繼續入住。但是,房務整理與餐廳服務還需要更上心、更細緻。
1、房務:整理房務的工作人員,每天都會忘記點業務。我住四晚,第一晚多放了2瓶水,第二晚沒有換浴室右手邊用完的沐浴乳(左手邊還有可使用,我就沒有請問櫃臺),第三晚忘了放衛生袋,第四晚忘了倒書桌旁垃圾。
2、早餐餐廳:我是一個人去吃早餐,也吃完一盤再去拿第二盤。第三天早上,我桌上有吃完盤子一個、叉子、筷子,一杯咖啡、半杯橙汁,去前方拿早餐。回來時所有餐具、咖啡、飲料都被收走了。第四天早上我聰明了,通通吃完再去餐台取食物,回來時果然所有餐具又被清光了。我知道服務人員勤快收拾,但是還真是無言啊!
第四天早上在早餐廳門口,管理進入早餐廳,是一位女士與一位男士,該女士一直跟男士抱怨自己遇到不高興的事,這應該不是工作中該做的事吧?

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客房质量不敢恭维

By

25 July 2017

platinumelite

能看出前台人员很努力地想服务好每一个客人,但是猪队友太多。房间进去一股子浓浓的怪味,混合了消毒水,劣质清洗剂和洁厕灵的感觉,这种酸爽体验还真是第一次有。白天楼道里很吵,有客人大声喧哗,还有孩子乱跑,正在寻思为什么客房服务员不制止,就听见客房服务的阿姨嗓门比他们更大。对于这种快捷酒店,本身期待值也不高,但是屋子里的怪味儿真无法接受。

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我喜欢简单的生活

By

24 July 2017

club

不喜欢奢华,只喜欢简单,干净,明亮,整洁,不需要提供太多的选择,就像现在的智选假日酒店一样,摒去一切不必要的浮华,返朴归真

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舒适环保,服务贴心质量高

By

24 July 2017

club

这家假日酒店一直是我喜欢的,不仅因为它离公司近,步行就可以到达,更是因为它环保的理念和贴心的服务。性价比非常高。客房安静舒适,床垫和枕头都软硬适中。早餐算不上奢侈,但是品种齐全足够客人选择和享用了。每次来北京出差都会订这家,可是有的时候客房太紧张,订不到。

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更需努力

By

24 July 2017

club

整体感觉不错,因为客房紧张,之前我多预定的订单无法取消。这点不够人性化,需要更加努力,增加用户体验。

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服务一流

By

23 July 2017

前台服务一流,主动提出并帮忙打包了第二天的早晨,房间干净舒服,网络也可以,北京这个酒店的价格还是性价比比较高的。

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服务热情周到

By

18 July 2017

club

整体感觉都很好!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Excellent hotel

By

15 July 2017

club

It's the best hotel in that area in Beijing. Internet is reasonably good for today's travelers. Location is convenient and easy to get out.

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整洁的环境,安静,美好的体验

By

14 July 2017

酒店位于上地地铁站附近,周围环境相对一般,但酒店房间内部十分安静,入住效率高,服务很棒。
总体来说是一个值得推荐的酒店。

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舒适度确实不错 地理位置还不错

By

14 July 2017

club

酒店员工很有礼貌 办理入住挺快的 酒店舒适度不错 性价比一般 后续如果出差上地 还是可以考虑这家酒店

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awful experience

By

13 July 2017

sweet smile , Professional reception , nice room , clean and cosy , very awful night in there ! :)

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服务一流

By

13 July 2017

club

一直很信任假日酒店的服务 这次也没有失望 每次入住都会选择假日酒店 很好住着人舒服 服务人性化

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