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Holiday Inn Express Chongqing University Town

No.16,Jingyang Road,Shapingba District , Chongqing, 401331

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 376 reviews
90%
Recommend This Property

Ratings Breakdown

376reviews

  • 5 Stars
    207
  • 4 Stars
    135
  • 3 Stars
    24
  • 2 Stars
    8
  • 1 Stars
    2

员工服务态度很好

By

08 September 2021

所有服务人员服务非常好~~~
设施有点儿老旧;
早餐还不错~~~

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Good

By

15 April 2021

club

The welcome coffee and sweet rice balls taste good! The staffs are friendly and hospitable. But I feels a little bit cold in the room, the air-conditioner cannot operate to the set temperature.

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早餐很好

By

09 February 2021

工作人员都很热心,也很周到专业,煮面条的阿姨特别关心小孩子

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Stay

By

08 January 2021

platinumelite

Great staff hospitality at breakfast and front desk

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清洁程度差,早餐品类少

By

11 September 2020

club

毛巾、床单上均有未洗净污渍;客房隔音效果差,时常能听到走廊上别的房间房门的声音;早餐品类少

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非常舒服

By

09 June 2020

前台服务挺好,房间挺大,挺喜欢这样的氛围。。。。。。。

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highly recommend

By

05 February 2020

I have been travelled many places and this hotel is the best of my stays so far. Excellent customer service, friendly and extremely helpful staff. Easy to find location and close to the supermarket.

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非常糟糕的一次体验

By

22 January 2020

长期在国内出差,所以经常会入住洲际旗下的各类酒店。之前在上海长宁区长期住在那边新开的一家智选假日,感觉还不错。而且通过携程预订后,来了酒店可以洲际会员积分,还能退房时开发票。
结果这次到重庆,办理入住时我说请帮我算到积分账户上,说不能办。从实习生,到工作人员到前台经理换了3个人,没有一个态度好的,上来就是一句你是第三方订的,不能积分。退房时需要开具发票,又是同样的态度说不行。后来我直接找到了酒店经理,反映情况。经理给了我合理的解释,说是酒店性质不同,新开的酒店可能会有类似服务,但他们这家确实没有。不管怎么样,我只希望前台工作人员在解释时应该做到让对方听的进去能接受,而不是简单粗暴的回答说不行,却又不告诉客人为什么不行。

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Mr

By

11 January 2020

Great room..nice food.. good facility and convenience to stay after a long business day

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舒適,安靜

By

19 December 2019

除了早餐一般般,房間沒有冰箱外,酒店及房間的環境都很好。

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客房舒適,員工親切

By

16 December 2019

platinumelite

餐廳員工服務親切,也能立即給顧客反饋,提供好的服務
餐廳整潔維持的不錯

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整體感覺

By

29 November 2019

club

服務人員親切有禮貌,讓人有賓至如歸的感覺
環境清爽/乾淨/舒服
早餐樣式選擇多,也新鮮

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