 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
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Great Experience
Bykl80
10 August 2016
We arrived and the room was ready for us. There was no delay in our check-in.
The size of the room was perfectly adequate for our needs but the electrical outlets were limited. Also, the Internet speed were not as fast as we'd have liked, but it was serviceable, and the signal was strong in all areas.
The pool is small but clean and more than enough to keep the children entertained.
The breakfast had a good variety and was continuously re-stocked. The coffee was fresh and available in plenty.
Overall, this is a nice little hotel, perfect for a weekend trip to the city. It is located in a very accessible zone and you can travel from there to any part of the city with ease.
sanchez
Byreadfer
08 August 2016
For the price i think was good the only matter are no couch in the room only one chair ...
Emergency assistance
ByOld and tired
08 August 2016
I was unexpectedly required to make a same day business trip to the area. I had no reservation but, having stayed with the folks in Chula Vista many times, I stopped by and visited with Carlos who was able to accommadate my need for a one night stay. The willingness to help and the friendliness of the entire staff was outstanding. This is why the HI Express in Chula Vista has been my "go to" in the area and why I recommend the facility to others.
San Diego Family Gather
Bytkelmon
06 August 2016
This was a great hotel for our reunion. Nice location, many things to do in the area and good access to the freway.
Welcoming, helpful staff
ByRelaxingStay
05 August 2016
We arrived late and were pleasantly greeted and helped to our room as quickly as possible. When we awoke a bit late the next morning and went down hoping to at least grab a cup of coffee, the staff member made sure that we had something hot from the kitchen. Our request for additional hangers was immediately taken care of, and the housekeeping staff were sensitive to our comings and goings in their efforts to make up our room. Every staff person we saw made a point to smile and say hello -- lovely!
bonne literie
By
31 July 2016
calme,propre avec un bon petit déjeuner,ainsi qu"une salle de fitness
Clean and excellent service
ByMateo9
29 July 2016
If you get the opportunity to have Carlos serve you at the front desk, you will be working with the best. He is friendly and jovial and has a good sense of humor. He smiles a lot and sincerely cares about your every need. We had two rooms and stayed during a sold out night. Yet the staff did an excellent job of keeping up with everything. The rooms were clean and everything worked well. We'll stay here again when we're in the area.
McDonald's, Taco Bell, Wendy's and Denny's are all very close to this hotel.
A Hotel near Train Station
ByTrista509
26 July 2016
We chose this hotel due to its close proximity to the trolly station. It exceeded our expectations in cleanliness and staff friendliness. My brother left an electronic device plugged into the lamp and didn't realize it until we had checked out and were boarding our airplane, and the staff immediately went and checked for it, and had it in the mail to him that day, no charge! Wonderful customer service which means we'll be back next time we need budget friendly stay in San Diego.
EVERYTHING THAT APPLY'S TO A HOTEL STAY
ByR222
25 July 2016
THE SAME AS REVIEW TITLE; MANAGER,ASST MANAGER DESK CLERK'S HOUSE KEEPING, DINING BATH RM, PAY RATE, SHUTTLE SER, CONFERENCE'S RM, POOL, PARKING, SLEEPING ACOMODATION, PATIO, GRILL, FOOD, GYM, LAUDRY, LOUNGE, LINEN SERVICE, LOCATION, ALL STAFF, WIFI SER, CLEANLINESS, OVERALL ALL OF OR NEED'S WERE MET
Good hotel in Chula Vista
ByWTC0
25 July 2016
Good hotel for a Chula Vista hotel. There is a grocery store next door. Room is a little old and lacks adequate power outlet. The outlet in my room is only on the desk light and is already very loose (not making good contact). There are no outlets near the bed.
Overall, Good but not great
ByDrDiesel
18 July 2016
Staff was very friendly, and the housekeepers were quiet. They also respected my want to not have my room serviced over my stay. (Green initiative) The A/C constantly cycles, which was very disturbing and caused an issue with my first night's sleep. The breakfast area has a horrible smell that resembles urine. I may be wrong, but I don't think so. I have made sure HIE is aware of this issue so I believe it will not be an issue in the future. Furniture in the room is very good, and the tablet table was a nice touch.
Perfect location for stopover before going to Baja Mexico
ByRamonade
17 July 2016
This hotel was perfect location to stay for one night