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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 1538 reviews
91%
Recommend This Property

Ratings Breakdown

1538reviews

  • 5 Stars
    1065
  • 4 Stars
    291
  • 3 Stars
    71
  • 2 Stars
    61
  • 1 Stars
    50

Pricey but very nice

By

12 November 2019

I thought the stay was expensive. However every aspect of the hotel was very nice. I have no complaints.

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Friendly and clean

By

12 November 2019

club

It was a very enjoyable experience Friendly staff, nice breakfast, comfortable beds, and clean

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Great hotel

By

10 November 2019

club

Just wanted to get away abd relax for a couple of days. This hotel exceeded my expectations and I'm so glad I chose to stay here. 10/10 would recommend.

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Comfortable

By

10 November 2019

This property is near my company’s HQ. Clean, quiet

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Nice place to stay

By

07 November 2019

platinumelite

Stayed one night. The room was comfortable and clean. The bed was very comfy and we got a good night’s sleep. It was quiet.

It was just what you expect and want from a Holiday Inn Express.

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Shoppers weekend

By

06 November 2019

platinumelite

After shopping all day I welcomed the sanctuary of the Holiday Inn Express with open arms.

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Easy check in

By

06 November 2019

Check was quick and easy. Room was available right at 3.

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Great room and good breakfast.

By

03 November 2019

The hotel location was great and very appealing when we drove up. The staff was polite and helpful. We enjoyed our room accommodations and breakfast offered there.

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No pool

By

31 October 2019

platinumelite

I was disappointed the pool or hot tub was not in service so my grandchildren could not swim and I was not notified until Thursday not enough time to switch hotels for a Saturday night stay drove 8 hours and was disappointed that I was not informed way before Thursday night of stay. I love holiday inns. Thanks just wanted you to know! Teresa

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Front desk

By

31 October 2019

platinumelite

The lady at the front desk like old lady was mean and rude. Period

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Excellent customer service

By

28 October 2019

My experience at their hotel was great. The cleanliness, customer friendliness, and location were all excellent. I highly recommend for anyone looking for a place to stay in Columbus, OH.

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Congress Horse Show Weekend

By

28 October 2019

Hotel is a great location with easy access to shopping, restaurants and downtown Columbus. Unfortunately, Pool was closed for renovation.

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