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Holiday Inn Express & Suites Grand Rapids Airport - South

4888 Town Center Drive SE , Grand Rapids, Michigan 49512

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.5

based on 14 reviews
86%
Recommend This Property

Ratings Breakdown

14reviews

  • 5 Stars
    9
  • 4 Stars
    4
  • 3 Stars
  • 2 Stars
    1
  • 1 Stars

Average

By

29 April 2020

King leisure room was pretty unimpressive not worth extra pricing

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Nice place

By

21 April 2020

Nice and quiet place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Great service during difficult times

By

26 March 2020

club

Staff made my stay very pleasant even though some amenities were not available

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new hotel

By

25 March 2020

club

considering the circumstances, this was an okay stay. Pool and fitness rooms closed because of the coronavirus. No breakfast, just go-bag. The staff was courteous and helpful. This is a newly constructed facility

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Brand new facility

By

22 March 2020

club

Everything is new and high quality. Staff are very friendly. Covid 19 prohibited breakfast service but motel provided a grab bag and good coffee was always available.

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Highly Recommended

By

19 March 2020

club

Great location. Customer service was excellent, all the staff made us feel so welcomed. The breakfast was amazing as well.

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Shower

By

17 March 2020

platinumelite

The showerhead was phenomenal. The Watkins soap, lotion and shampoo was so good I would love to buy it in the future.

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Good experience

By

16 March 2020

Slightly outdated, but overall clean and well kept

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Great hotel decently priced

By

15 March 2020

platinumelite

Brand new, very clean and modern. Loved the overall experience. Keep up the good work!

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Flying out early

By

14 March 2020

club

Wonderful Experience! If you need to depart early from Grand Rapids, this is the perfect hotel to begin your trip!

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Great service

By

11 March 2020

club

Was greeted by a friendly staff everywhere around the hotel. Building and rooms were clean. The only issues found were later in the morning there was some construction sounds, but there is construction on a building across the way. Also the pool could be warmer. Breakfast was good though. Would recommend this hotel.

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Brand New Hotel

By

10 March 2020

club

The hotel was only 2 weeks old and we were the first to stay in our room. Clean. Customer service was attentive and helpful. Hotel breakfast was above average for a free breakfast.

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