 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property
Overall Experience 4.1
81%
Recommend This Property
|
Great service
ByNome
24 November 2020
Staff was very friendly and helpful. Staff was very focused on cleanliness and customer service.
Tiny Rooms but Good Value
ByJoeN
22 November 2020
Was in HI for business travel. My work required a 2 week quarantine so I spent a lot of time in this room. Was very tiny and didn’t have a desk. It had a small sliding table that could be turned into a desk with the chair in the corner. Overall it was a good stay for a business trip. Wouldn’t recommend for family vacation travel
Excellent Location. Clean hotel
ByJosh3516
19 November 2020
Nice hotel in the perfect location. Lots of food options within walking distance. Easy to access the highway. The hotel was very clean, the staff were friendly. The rooms are a little small, but that's common for the area. Only had a problem with the AC, but wasn't big deal it worked.
Excellent
ByJim57
15 November 2020
Perfect more then I expected. Extremely helpful during COVID.
Excellent place to stay
ByJesse
15 November 2020
I’ve stayed there many times. The staff is great and it is with in walking distance from anything you might need, food, bars, beach and shopping, you’re covered.
Waikiki Holiday Inn Express
ByFGMAN
14 November 2020
The hotel is newly renovated which is nice. The only issue is that the rooms have extremely noisy window unit AC's. The would randomly shut off at night and disturb our sleep.
The noise of the AC was so bad we decided to change hotels. Also the rooms were quite small.
Relaxation during the pandemic
ByDr. Dean
12 November 2020
it was the best service one could expect!
front desk was excellent.
we had a very relaxing time!!!!!!!!!!!!!!!!!
Hotel with a view
ByTony
12 November 2020
Great location, close to the beach and lots of good food. Great view from higher up rooms but rooms are tiny. As a business man and a father rooms are good for 1 person or a couple on a budget. No desk or much room to move but comfy bed and very friendly staff.
Comfortable Bed, Small Room
ByCole
11 November 2020
I think this hotel probably meets the mark for someone who is just trying to have a nice time on the beach. During COVID times though, this isn’t a good fit, and there are a few items that are concerning to me.
The middle elevator on both sides was always shut down. Probably due to maintenance, but it was not good to have so many floors and only two elevators accessing the rooms. People would crowd elevators I was on because no elevator would be available.
The laundry facilities and bed were good. Wi-Fi was at 5Mbps up and down. If you’re staying here for business, I would try to find somewhere else. There’s not really a desk in the rooms to do any work and the table they have was odd to me. They also have a convenience store that is cash only. I found this particularly odd, as I’m used to charging things to my room, as it all just goes on one receipt for my company. The deck area was closed due to state law, and it doesn’t affect my rating.
To me, this is a great place for a single person just having a vacation or staycation as it’s pretty close to everything by walking distance. It does not meet my needs as someone who extensively works even in his off time in these hard times.
I expect a lot more out of an IHG hotel. I do not expect things to be perfect, and have had my share small hotels such as this one. This hotel just misses the mark for me, as it doesn’t fit my preferences as a person on business.
Good location
ByLincoln90
09 November 2020
It's very close to the Waikiki beach, the service was super nice.
Holiday Inn Express Honolulu
Bycubsfan64
07 November 2020
The website states the hotel has a 5th floor sun deck with pool, cabana’s, miniature golf, fitness center, etc. After checking into the hotel we found out the hotels amenities basically were closed because of COVID with exception of the room and a bagged breakfast. Parking for $35.00 a night is way over the top when the town is basically shutdown and the garage was pretty empty. This was a wedding anniversary stay for my wife and I and the experience pretty much put a major damper on the night and stay. If the website had been updated to advise amenities were closed we would not have booked. Staff was great and cannot say enough about their professionalism and friendliness.
Excellent comfort and location
ByVirginauto
02 November 2020
Room was clean outdated furniture beds very comfortable and very good location in Waikiki