Rated 4.2 out of 5 by 170
Rated 5.0 out of 5.0 by 22Driver Las Vegas - Nellis AFB HI Express
Hotel was awesome. Great staff, good rooms and great breakfast. Also had a special for the month of nightly pancakes and had an appreciation night the night we got there. Would recommend to anyone.
August 24, 2015
Rated 1.0 out of 5.0 by Jeff3333 Poor Experience
Air Conditioning did not work. It was 108 degrees in Vegas! Staff provided misleading information about the problem being resolved.
August 24, 2015
Rated 2.0 out of 5.0 by elite1977 Good Service
The staff was very nice at this location but the Air Conditioner went our during my stay. I felt like the hotel should have compensated us but they continued to charge us anyway. Overall besides the the air going out it was a pleasant stay.
August 22, 2015
Rated 4.0 out of 5.0 by Porcupine Racetrack Overall good experience, but...
Front desk clerk did NOT recognize me as a Platinum IHG Rewards member. Also told me that the site does NOT have portable cribs. EVERY OTHER IHG property I have been to with my children had portable cribs.
August 8, 2015
Rated 5.0 out of 5.0 by Los Angeles Ray Three wonderful days
We had to make a last minute trip to Vegas and could not find someone to watch our dog, which narrowed our hotel choices. We were a little nervous about the property after reading a few of the reviews but were pleasantly surprised our entire stay! After driving in from LA we were warmly greeted and our room was clean, spacious, and the air conditioning was extraordinary. Jeremy at the front desk is a great ambassador for the property.
August 7, 2015
Rated 1.0 out of 5.0 by neverreveragain DO NOT stay here
a/c went out at midnight- no response for night clerks repeated calls to management and maintenance-
also- dirty dark entry, halls and rooms- DO NOT stay here- tons of choices just a few miles away
August 5, 2015
Rated 3.0 out of 5.0 by goldhomer not up to my expectations
The staff was excellent, but the hotel itself did not meet up to my expectations. Maybe if it were located in a better part of town, the hotel was newer I would be okay with paying what I did.
July 24, 2015
Rated 3.0 out of 5.0 by FantasticOne This Hotel needs TLC
The room's A/C was humid and smelled of stale damp musty air. All of the halls carpets were filthy and stained especially in the stairwells. In front of the room the carpet needed to be stretched. It almost folded over so that you could trip on it. The hotel can do much better. The landscaping was overgrown around the entire building so that you could not walk on the side walks and had to go into the parking lot. Next to the hotel was a vacant field with homeless people living in a compound of shopping carts and sagebrush. I will not stay here again. The bed was a king size and when I sat on the end of it the entire bed against the wall lifted off the floor. Very flimsy.
July 22, 2015