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Holiday Inn Express Fort Wayne-East (New Haven)

11205 Isabelle Drive , New Haven, Indiana 46774

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 669 reviews
80%
Recommend This Property

Ratings Breakdown

669reviews

  • 5 Stars
    349
  • 4 Stars
    159
  • 3 Stars
    61
  • 2 Stars
    43
  • 1 Stars
    57

staff was rude

By

18 November 2019

platinumelite

rude staff and poor quality pillows, no thermostat for heat/ac.

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Disappointed

By

06 November 2019

Paid in advance with points. Even with showing them the confirmation email, they could not find our reservation and made us pay to stay. Eventually our reservation was posted as a "no show" and we had paid twice for the room. It took just short of a week for this to get resolved... which it did...but it was extremely frustrating.
The bed, the breakfast, the rest was well done. And the lady who helped us was courteous and tried. Simply the dissatisfaction that when we present a confirmation, it did absolutely no good. Holiday Inn is usually better than that.

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Great stay

By

03 November 2019

platinumelite

Very comfortable bed even though it was a bit tall for me to climb into.

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FT Wayne

By

31 October 2019

platinumelite

The check in was slow and the number of people checking in was high, there was only one person on duty to check in and answer phones. Longest check in time in the last 10 years.
The lady at the desk did everything possible so it was not he fault

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Great Visit

By

30 October 2019

As usual it was s great experience. The only issue we had was the pool was a little cold.

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Great breakfast

By

25 October 2019

club

Just about everything was as god or better than I expected

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Great location

By

21 October 2019

We needed a hotel between Fort Wayne and Lima. The location was perfect and the hotel was nice. Good breakfast! Easy in and out.

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Friendly staff

By

15 October 2019

club

The staff I came in contact was very friendly and helpful.
They interacted with our family. The grandchildren thought
they were very nice. Granddaughter informed clerk on duty" best chocolate milk and it was healthy " . Grandchildren was pleased to see the picture they colored displayed .

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good hometown hotel

By

10 October 2019

club

the best place to stay in east Allen County. Clean and comfortable hotel in New Haven. Nice warm pool for swimming and relaxing.

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Clean and Great Staff

By

08 October 2019

club

Enjoyed our stay, the staff was extremely attentive

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Location

By

08 October 2019

The property is located near our son and his family. It is in a quiet traffic area with good parking. It is near a nice restaurant.

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Worst hotel stay ever

By

02 October 2019

Im very dissappointed in our stay. We went to have a good time and relax and it was the worst experience from start to finish.

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