 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property
Overall Experience 4
80%
Recommend This Property
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Good service and great location
ByH. J.
20 October 2020
We enjoyed our stay just wish we could have gotten a late check and our room cleaned and towels
Holiday inn express on st charles
ByDayvidnola
07 October 2020
Excellent hotel very conveniently located. Excellent service from Amy Lynn and her staff. Clean and comfortable rooms. Excellent rates. I love this hotel and stay there often.
Comfortable bed and great service
ByNebbie
06 October 2020
The stay was okay just wanted to get in and take a shower and go to bed . My sister saw a bug on her bed and that made me uncomfortable for the rest of the night. The price was exceptional and the the carpet was discussed need cleaning very badly.
Great visit
ByBrii
30 September 2020
This hotel was very nice . Friendly staff . Everyone was amazing . Front desk even brought me breakfast
Great and you get your Moneys worth
ByJasmine
29 September 2020
Enjoyed my stay a lot will be back
Everything was nice from how friendly the front desk worker was and how quiet it was on the floor. The view on the city was breathtaking.
Experience
ByNoel
27 September 2020
Due to circumstances I do not have anything to say
Big room very spacey
ByKeemy
22 September 2020
Loved the room it’s was nice and spacious love the view I had from the hotel window
Decent room, front desk morning staff not so good
ByCourt1006
20 September 2020
I enjoyed my room, however as a gold member i did not receive my late check out which states (2 or 3 pm) the morning staff said that the latest i could check out was 12:30pm because the hotel was booked for the day. I actually went to go book another night and there were several rooms available which made me realize she lied to me. As some one who stays at holiday inn a lot i do not appreciate that. Made me wish i didn’t use my points or stay there. The over night lady was nice though.
This is a hotel of the future
ByDeaconBluez
17 September 2020
Though it wasn't easy to find the front door, I'm very glad I stayed in this hotel. I've never had a chance to go to New Orleans until now but it was a great experience. I'd be now than willing to go back if they'll have me!
Nothing to Brag About
ByZiggyB
01 September 2020
The hotel staff was very friendly, but the rooms could have been cleaner. The tables in the breakfast area need to be wiped more often. I had to clean my own table. Restrooms and towels need to be inspected and cleaned more thoroughly. The outside of the hotel was smelly and trashy. There is no free parking area and the pay parking is a little pricey.
Good price comfortable bed
ByDllo
14 July 2020
The room was a bit small, more like a European stay, but it was clean and the bed was comfortable.
Parking Extra
ByJayH
24 June 2020
It was my fault for not noticing that the parking would be extra. In the future we will stay at a different Holiday Inn Express where we do not have to pay extra for the parking.