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Holiday Inn Express & Suites San Pablo - Richmond Area

2525 San Pablo Dam Road , San Pablo, California 94806

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 664 reviews
88%
Recommend This Property

Ratings Breakdown

664reviews

  • 5 Stars
    436
  • 4 Stars
    107
  • 3 Stars
    53
  • 2 Stars
    31
  • 1 Stars
    37

Sacto

By

20 November 2019

Room was so comfortable and breakfast was delicious with a wide variety of food choices

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Overall good stay

By

18 November 2019

club

This is definitely the property we will be staying at when needed in the area.

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Very nice hotel experience

By

17 November 2019

club

I think the price of the room was high. I had my 81 year old handicapped mother with me I think in general these rooms should be chesper

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Great stay

By

17 November 2019

club

Nice receptionist and clean rooms. Quiet area with lots of near parking

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Holiday Inn San Pablo

By

16 November 2019

Clean rooms, Roomy, friendly staff, dated building, strange location and tricky to find as it is in the back of a shopping lot parking lot. Area not bad but not great. More upscale Holiday Inn then others. Bed comfortable and great cookies at night.

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No WiFi and no clue

By

15 November 2019

No WiFi the 2 days I was there. I spent 30 minutes waiting for the front desk to get me an adjusted bill that they never did. Ask for it to be e-mailed to me and it never came either. Front desk said that they would be deducting $20 per night for the broken WiFi and they didn't do that as well.

So much for taking care of their IHG members

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Nice Suite

By

06 November 2019

I had a great stay, given the location, the room was excellent

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great place and service

By

03 November 2019

platinumelite

Nice room and clean environment. Excellent breakfast.
Strongly recommend.Thanks.

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Diferencias

By

30 October 2019

La estadía fue fabulosa, relajante y sin ningún problema, cubría las expectativas que yo requería, para mi fue un lugar encantado dentro de la ciudad. Donde se encuentra un príncipe y una princesa.

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Ultimate Poor Service

By

30 October 2019

My initial stay was Thursday- Monday, from Monday through Saturday I added a day every day through Friday in which my Service became non existent. Every evening I would return to the hotel dusty dirty and request extra face towels so that I could shower at night and in the morning. Never was the request met and on my last day I only received one face towel no soap lotion or any service. I was there to clean out my Aunts Estate and was met with horrible service. I will never ever stay at this location ever again. Kitchen staff was the worst very messy as far as running to front desk staff with mess, cleaning Team would not leave extra face towels every morning every evening. Half of the front desk was awesome

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Decent room but no privacy

By

28 October 2019

The night front desk staff were horrible and intruded in room beyond do not disturb multiple times while in middle of sex.

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Outstanding hotel

By

23 October 2019

club

Really enjoyed my stay here - clean, economic, safe, friendly staff and very good breakfast!

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