![]() Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
![]() 92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Guest Experience
ByMell
14 December 2020
When I arrived, I was welcomed by a gentleman at the front desk named, Sasha. Sasha was attentive, professional and accomadating. He made me feel safe, welcomed and acknowledged. When I got to my room, it was clean and inviting.
I will definitely recommend this hotel to friends and family. Thank you for the wonderful experience.
Happy Holidays.
-Tara R.
Great service
ByRuddy
05 December 2020
Excelent in all aspects excellent prices Great service Veriy clean facilities Good menu for breakfast Friendly staff
Rooms are very comfortable and well kept
Great Hotel
ByBfromtheLou
01 December 2020
This was a great hotel for a great price. The staff was hospitable and Alan was second to none! Thanks for everything. We will be back.
Cozy Stay
ByKia Badu
30 November 2020
The room was cozy and I enjoyed my stay. I didn’t have any issues with noise and the room was very clean. The rooms are energy efficient and comes with a refrigerator and microwave.
2 kind staff members 0 skilled management
ByJame
27 November 2020
Gave hope to a good deal because of being an IHG member for 10 years as there are quality standards in place that this hotel did not abide to. Initial room was dirty and Alan at the front desk inspected immediately and fixed. Only one set of towels for 4 days and the management stated the reason was due to covid but that makes no sense as cleanliness is thw priority?!?!?! Then my shower door broke 1st night, it was reported and never fixed. The room was never cleaned and I had to have a fit to get room changed due to broken shower door and no cleaning service for two days because there was no other staff in building to assist thw poor front staff girl. The whole experience was like an episode of Twilight Zone.
Room review
BySally
25 November 2020
Excellent stay - only issue was the television was broken and we had to switch rooms after unpacking. Also several times our keys did not work and had to go to lobby for new keys
Sketchy Area
By4MsCoco
19 November 2020
Frances was nice and accommodating. They do offer grab and go breakfast. Cant complain about that, since many hotels don’t even offer that.
The bathroom needed a better cleaning. Hair in the shower...gross! Also, each room has a patio, but you can’t got out and sit because the doors are bolted down. Most importantly, the area is TRASH! Crackheads and homeless looking people all around. The hotel does have a security guard, but that didn’t help me feel any safer. Stay at your own risk.
Friendly staff clean room comfortable bed
ByRoger
18 November 2020
Need security at all times in parking area , the Nabour hood not that safe, but the price is right and overall I will book again
Excelente opción en Santa Ana
ByStorres
12 November 2020
Si tienes oportunidad de quedarte en este tranquilo, limpio y seguro hotel te lo recomiendo!
Súper buena higiene
ByOlga
09 November 2020
Habitación súper limpia
El baño impecable
El único problema fue en el desayuno ,uno de los panes que agarramos tenía hongo ,pero el personal fue muy atento y resolvieron rápidamente
Clean and comfortable
ByWill
03 November 2020
You want great lighting, nice bathroom, easy access to freeway and bars come here
Clean room and well trained staff!
Bysocalnyc
30 October 2020
Only issue with this hotel is the outside noise. It is not the best location but it's near by the freeway and the airport. Many homeless wondering around the area. You will hear occasional fights and whistling after midnight. I'm sure the security guard has his hands full!
Park your car facing the entrance side. The street side and parking facing the office building can be risky at night.