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Holiday Inn Express & Suites Tyler South

2421 E. S.E. Loop 323 , Tyler, Texas 75701

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 858 reviews
89%
Recommend This Property

Ratings Breakdown

858reviews

  • 5 Stars
    603
  • 4 Stars
    136
  • 3 Stars
    47
  • 2 Stars
    40
  • 1 Stars
    32

Another work stay with no surprises

By

14 November 2019

I travel a lot for work, and when able to book an IHG property I do so to avoid unwanted surprises. My stay at this Holiday Inn Express was what I typically expect to see in my Holiday Inn Express stays. Overall, it was a good experience. I have stayed here in the past, and would not hesitate to stay here again.

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Poor check-in

By

13 November 2019

club

Arrived at the hotel at 4:30 pm. The attendants at the desk seem to ignore me at first. When she finally ask me for my name she said that the room was not available at that time, housekeeping was behind. Check-in time is 3:00pm. I was not offered any other options. This was the worst Holiday Inn experience I have ever had.

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Wonderful stay

By

11 November 2019

club

I would highly recommend this hotel. Very clean room, friendly staff, excellent breakfast!

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Great Stay

By

07 November 2019

club

Staff was excellent. Breakfast was very good as well

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Pleasant Stay

By

06 November 2019

club

We were beyond excited to see what a large and nice room we had to stay in, and were pleasantly surprised at the variety of breakfast choices. Loved the fast and easy mobile check out option as well. Thanks for a great stay!

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Great extended stay!

By

03 November 2019

club

We didn’t have any problems at all. All employees were polite and professional. The grounds are safe and tidy, great location, too!

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Very comfortable and friendly staff

By

01 November 2019

club

The staff are very friendly, beds super comfortable, good breakfast and very clean. Great price!

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Comfortable and Clean

By

29 October 2019

club

We have never stayed in a Holiday Inn Express before, so we were pleasantly surprised with this hotel and the price. It is conveniently close to the Univ of Texas at Tyler. There are many good restaurants within a couple miles going west on the loop. We would definitely stay here again.

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Horrible horrible experience

By

28 October 2019

club

When I checked in to my room I noticed a smell first thing a musty smell, also hair in the bathtub, and dust on the lamp shade by the bed, and on the head board. And the sheets smelled dirty. So I called front desk and asked to be moved, the next room wasn't any better , Lamp shade by the bed had a hole in it and dusty, The floor was dirty ,found wrapper by the bed, and I woke up hot all through the night as the air wasn't working right. I was very disappointed with this hotel and will NEVER stay at this location again. Please don't waste your time or money, I was booked for 4 nights I stayed one but only because it was late and I was tired. Oh let's talk about breakfast. I went down at 730 and the milk was expired and no sausage and gravy they didn't even bother to fill it back up and the sausage patties were cold. TERRIBLE STAY!!

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Business as usual

By

21 October 2019

platinumelite

The hotel is nice and clean and very quiet when in your room. I also like having a really good breakfast when traveling for work so I can grab something on my way out.

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Good Value

By

21 October 2019

club

Overall good experience ! Great breakfast love cinnamon rolls . Older property with good bed darker outdated decor - older carpeting but did I mention the cinnamon rolls!

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great service

By

21 October 2019

club

the breakfeast was great as always and the employees are friendly and helpful with all your questions.

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