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Holiday Inn Express Union City (San Jose)

31140 Alvarado Niles Road , Union City, California 94587

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 729 reviews
93%
Recommend This Property

Ratings Breakdown

729reviews

  • 5 Stars
    468
  • 4 Stars
    187
  • 3 Stars
    43
  • 2 Stars
    20
  • 1 Stars
    11

Nice Hotel

By

18 November 2019

club

I really enjoyed my stay here. Bed and room was comfortable and clean.

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Holiday inn Express union city

By

09 November 2019

We stay at holiday inn Express in union city we had a great time the room was very comfortable and clean the staff are so friendly, except for breakfast is very poor, however if I ever visit union city ca again we would definitely stay at holiday inn Express hotel again .

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Spacious room

By

06 November 2019

platinumelite

Good location and friendly staff...breakfast area is tiny , limited hot good items. Serving staff are very nice

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OK. Staff was friendly

By

03 November 2019

club

It was ok, the staff was friendly and the beds comfy. But the room was loud, smelled badly, and was very expensive.

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Comfortable bed, great breakfast

By

30 October 2019

I slept soundly and enjoyed the breakfast, which provided a lot of choices

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I love this Hotel

By

29 October 2019

club

I was invited to my older son's Homecoming Day and spent a day at this hotel, and everything was satisfactory. Prices, Facilities, Breakfast...

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Thank you

By

24 October 2019

I would have appreciated one smaller pillow for under my legs.

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Staff was great. Nice and comfortable and convenient.

By

23 October 2019

Staff was great. The facilities is nice and comfortable. Wished the pool was heated ... could have used a good swim. Convenient to nearby restaurants and shopping and theater. Easy access to freeway and airport.

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Great staff but outside noise is bad

By

20 October 2019

I have stayed at this property for the last 10 years and stay here at least 10 nights per month. The staff is fantastic, which is the main reason I return. However, the rooms are not well insulated for the outside traffic noise. The elevator is and has been painstakingly slow. The monitors in the fitness room do not work. The bathroom faucets are old and tight and do not shut off correctly. Overall, this hotel needs improvements. This week I have decided to stay at another hotel on this visit.

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Ótimo custo-benefício

By

18 October 2019

Ótima localização para acesso a outlets na Bay Area, além de San Jose e San Francisco.
Café da manhã excepcional para os padrões de inns americanos. Não usei piscina/academia ou outros serviços.
Decoração do lobby e áreas comuns poderiam ser melhores.
Cama e travesseiros excelentes, banheiros também.

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EXCELENTE HOTEL

By

17 October 2019

El hotel muy bien localizado, en buen estado aunque un poco viejo y hay zonas que le falta remodelacion.
En general la habitacion esta muy bien, amplia,bien iluminada yeldesayuno muy bueno. Un buen estacionamiento.

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Great location and great service

By

16 October 2019

Last minute reservation, reasonable price and great location!

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