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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 344 reviews
91%
Recommend This Property

Ratings Breakdown

344reviews

  • 5 Stars
    218
  • 4 Stars
    85
  • 3 Stars
    16
  • 2 Stars
    13
  • 1 Stars
    12

Excellent staff of seem to go out of their way to make sure you have a gre

By

26 May 2017

club

Had a problem with a hotel down the street that was crime-ridden the hotel charged $30 less than what the Holiday Inn Express charged the differences between the hotels were night and day it seemed like all the crime of Watsonville happen to be at the one hotel which was less than a mile away from the Holiday Inn Express when arriving at the Holiday Inn Express it was very quiet clean and felt safe when it comes to the safety of my wife and my children I'd be willing to spend more money to keep them safe in choosing a hotel like yours down the street I really didn't have to spend much more

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Worst Experience Ever!

By

26 May 2017

My friend and I total two families with children booked two rooms for a weekend stay. However, promised late check out was banned the other day. The worst thing is that my new Sony 4K camcorder got stolen during the stay. Reported to front desk also left a voice message to the GM for help. No one ever got back to me. All family footages gone. So sad!!!! If you don't want to ruin your stay, remember DON'T come to this hotel. Worst experience ever!

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Excellent Hotel and Staff

By

24 May 2017

One of the best stays I have ever had. The staff did an awesome job taking care of all my needs.

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Great convienient location

By

24 May 2017

This was a nice location for visiting the coastal areas without the crowds or expense of Monterey or Santa Cruz, but located close enough to visit both. Lovely accommodations.

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Quiet and Clean

By

24 May 2017

club

Perfect location to access Monterey and Santa Cruz. Quiet and clean

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Good Experience at this place.

By

20 May 2017

Good Experience at this place.
No complaints, outstanding.

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room

By

11 May 2017

club

excellent accommodation, room was clean, updated making my stay restful plus I slept very well!

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Excellent location

By

07 May 2017

The hotel has great location to shop and eat. Several places are at walking distance.
Rooms are confortable, beds are great to have a good noght sleep.
The only observation is that there must be more breakfast choices for people who stay for longer time

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Clean, fast and good breakfast

By

29 April 2017

Enjoyed the experience. Exactly what I expected. Clean and quiet. Perfect for the business I needed to do here

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Room and staff

By

27 April 2017

club

Room was excellent. Staff needs more patience when delivering towels or other things.

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Good experience

By

24 April 2017

club

Would not hesitate to stay here again. Only complaint is the breakfast area is a little too small and crowded.

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Nice place, very quiet

By

23 April 2017

club

This place was nice and I was pleasantly surprised on how quiet it was in the room. Staff was friendly.

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