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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
95%
のお客様がこのホテルをおすすめしています。

総合評価

4.6

XXに基づく 1090 お客様レビュー
95%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1090お客様レビュー

  • 5 スター
    728
  • 4 スター
    282
  • 3 スター
    50
  • 2 スター
    13
  • 1 スター
    17

Terrible in key aspects

By

5月 15, 2022

Terrible. I am a part of IHG loyalty program for years. Currently Diamond elite. This was one of the worst experiences for years. The most valued part of stay for me is always sleep. That is literally the essense of a hotel. Overnight stay. Everything else is secondary. So it has to be comfortable. But:
1. Temperature in the room. Uncomfortably hot for sleep. No matter how „cold“ i turned thermostat to, nothing changed. Except louder vent noise.
2. If i tried to open the window, loud noise from the road next to the hotel immediately interrupted the sleep. Not making significant change to temperature though.
3. Matress on a large bed was highly concaved(photo). So you either sleep in a pit, surrounded by old matress (did i mention it was hot?) or on the „peak“ in the middle constantly rolling to side
4. Pillows straight terrible. Large when you enter the room, but immediately reducing to the size of a cup, when you sleep on them and try to cuddle to make them a bit firm. No neck support, no firmness, no nothing.
First time in my life i was sleeping better on a floor instead of a bed because how bad the matress and air was. By any means will now avoid this hotel.

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Great Location and Dynamite Staff

By

5月 08, 2022

Great property. Staff was super friendly and helpful.

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Great location

By

5月 06, 2022

The hotel staff was amazing, very friendly and helpful. The hotel is so close to many restaurants and attractions. Great breakfast was included on the hotel price so that was so nice.

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Super Erfahrung und Lage

By

4月 25, 2022

club

Super Hotel, sauberes Zimmer, zuvorkommendes Personal. Gutes Frühstück.
Im Zimmer leider kein Schrank für Kleider.
Schätze den Gratiskaffee zwar wert, hätte aber gerne auch Espresso als Option gehabt.

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Good location but avoid the 7th floor.

By

4月 07, 2022

The staff are friendly and responsive. The problem stems from a couple issues that came up when I checked in. I was originally placed on the 7th floor (highest, supposedly best location, and as per request, a quiet room). The problem is that the back side has essentially zero mobile signal. I was told that this is due to the embassy that is located right behind the hotel (and presumably some signal-blocking? or some such thing?). So I switched to the opposite side of the building, facing the street. There, I found a new room which is essentially an attic. The problem here is that the window is not a real one, but a reclining one which does not close firmly (there is a metallic stick to operate it...). So it left a crack open which let in both a lot of noise and clod wind. very surprising. They were kind enough to switch me again, though at this point there was only one room facing on the street (i.e. with a mobile signal) and a real window on the 2nd floor. I wold strongly recommend that the hotel change the windows on the 7th floor (street side) and also do something about the mobile signal on the back.
[For completeness: the two rooms on the 7th floor were 725 and 728].

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Hotel silencioso y excelente desayuno

By

12月 21, 2021

Aunque la almohada no era la mejor, se dormía bien y no se escuchaba ningún ruido

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Gerne wieder, hier stimmt alles

By

12月 20, 2021

club

Zimmer bestens, geräumiges und schönes Badezimmer, freundliches Personal, CoronaRichtlinien beachtet

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Ottimo albero per posizione e per comfort

By

12月 15, 2021

club

Ottima la posizione per visitare a piedi il centro di Berlino. Ottima colazione e gentilissimo il personale della reception. Ottimo servizio che offre bevande calde a qualsiasi ora della giornata o nottata. Potrebbero aggiungere anche la distribuzione di acqua che si poteva avere solo su richiesta al personale perchè dalla macchinetta veniva fuori solo caldissima per il the. Comunque un Hotel per rapporto qualità prezzo eccellente.

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Sehr gutes Stadthotel

By

12月 15, 2021

platinumelite

Für einen Kurztrip sehr zu empfehlen. Für mehr als zwei Tage eher nicht, da Schränke und Ablagefläche fehlen. Sehr gute Lage.

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Good location, very good breakfast

By

12月 09, 2021

The breakfast was very rich. The location is also very good, walking distance to a lot of places.

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Excellent choice for central Berlin

By

12月 09, 2021

club

Great breakfast with plenty of choice, pastries and breads regularly replemished. Very clean hotel, with comfortable lobby to relax in the evening - made even more comfortable by the possibility of having (free) hot chocolate and coffee. Efficient and attentive staff, and spotlessly clean.

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Geht so

By

12月 08, 2021

Für einen Städtetag ausreichend zum nur schlafen ok muss nicht wieder hin

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