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Holiday Inn Express & Suites Annapolis

2451 Riva Road , Annapolis, Maryland 21401

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
86%
推薦此物業

整體經驗

4.3

根據 1129 評論
86%
推薦此物業

Ratings Breakdown

1129評論

  • 5 星級
    670
  • 4 星級
    253
  • 3 星級
    100
  • 2 星級
    66
  • 1 星級
    40

Good Stay

By

7月 17, 2021

platinumelite

We stayed at this hotel for a short overnight. Very pleasant staff and very accommodating.

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Worst Stay

By

7月 14, 2021

club

Room was dirty. Bathroom had dirt and hair everywhere and smelled like urine.Stains on blinds.

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Annapolis Holiday Inn

By

7月 14, 2021

club

the staff was friendly and helpful. The bed was very comfortable. The hotel was close to shopping and many places to eat. I was disappointed in the bathroom. The shower was not clean. And the towels in the room were new, but had not been washed prior to being placed in the room.

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Gross

By

7月 13, 2021

club

Decided to stay last minute, so we were happy to find a room. Staff was friendly and helpful. Towels were clean. Sheets seemed washed but had some stains. Bathroom was nasty - rust, caulk, holes and damage on walls. Shower drainage minimal, and getting out I noticed some small globs of gross material sticking to my feet. Breakfast was pretty sad.

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Nice place - great customer service

By

7月 13, 2021

This was my second stay. I can truly recommend this hotel. From arrival to departure, everything was perfect.

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Great service Clean room Comfortable bed

By

7月 12, 2021

Do yourself a favor go stay there. There’s great customer service and the location is cool right by some good food spots.

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Great staff and ok facility

By

7月 08, 2021

Great staff and customer service. Good rooms but food with COVID restrictions was limited and fruit could be more fresh

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Convenient location

By

7月 06, 2021

club

This hotel was very well-located for my family's needs. The staff were polite and friendly and the room was clean. The breakfast area was clean and the food options were reasonable. I just can't wait till cinnamon rolls (the best part of any Holiday Inn Express stay) come back!

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Nice room, staff needs training

By

7月 06, 2021

club

Desk agent had problems checking us in (we booked directly through IHG), took 25 minutes and a call to manager to figure it out. Put us in a different room than what the system originally assigned, as a result, manager unlocked room door and tried to enter at 6:30 am- really scared us. Only later when I asked at breakfast what happened did he explain the room assignment mix up- was not proactive in apologizing, acted like it was no big deal. Needs customer service training.
Building: Room and lobby appeared clean, good location.

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Experience

By

7月 05, 2021

This is a small hotel with not much of a lobby area. It was very clean and staff very nice. Michael at the front desk was one of the politest and professional employees I've come across in a long while, and I stay in a lot of hotels. There is no daily housekeeping due to covid, yet requests for additional towels and toiletries were resupplied immediately upon request.

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Clean, comfortable, and has a friendly staff

By

7月 04, 2021

Clean rooms, comfortable bed and pillows. Bathroom is a bit cramped by design, but clean. Walls are paper-thin, and you can hear conversations next door. We were told breakfast would be available at 6:30 am, but the hot foods had not arrived when we got there to eat at 6:40 am (they did show up by 6:50, though). Overall, great value, but…the lack of soundproofing in the walls is a deal-breaker for me. I just booked another hotel for my trip back to Annapolis next month.

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Great clean rooms and relaxing experience

By

7月 02, 2021

Really great. Rooms were clean and spacious. I would recommend. I have never had an issue. The staff is great and very friendly. Try them for your next trip.

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