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Holiday Inn Express Birmingham - Star City

Cuckoo Road, Heartlands Parkway Nechells , Birmingham, B7 5SB

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
79%
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整體經驗

3.9

根據 950 評論
79%
推薦此物業

Ratings Breakdown

950評論

  • 5 星級
    383
  • 4 星級
    297
  • 3 星級
    120
  • 2 星級
    82
  • 1 星級
    68

Star Quality

By

7月 16, 2021

club

I enjoyed my stay. It was comfortable. My family were able to sleep well. The staff were friendly and cooperative. Whilst in a Covid pandemic environment I can see the Breakfast was not as good as expected because there was not enough variety although I did eat well. The bed was decent. I stayed for one night and the pricing was reasonable. I would stay again if offered the same rates. Most important I felt welcome.

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Excellent hotel and great staff

By

7月 13, 2021

club

Had a great stay at this hotel. Exceeded expectations. Couldn't have asked for better service. Staff are so helpful and kind. Room was a great size. No bath but shower was good. Everything was supplied in room, iron ,ironing board, hairdryer, towels etc
Could not have asked for a better stay. Will definitely use again. Highly recommend this hotel.

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Basic holiday inn express

By

7月 08, 2021

We needed to be near star city so location was good and car park secure.

Bar prices could do with looking at , no draft anything , a double vodka and bottle of Budweiser £17.60 !

If you book a family room ask for extra towels and cups etc when you check in , apparently it’s standard practice to only put facilities in for 2 , obviously your children don’t need to shower or a deserve a clean dry towel or a drink !

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Great room tho bed was not comfy

By

7月 08, 2021

Clean room, clean bed and sheets tho towels were dirty
Bed was not big enough to be a double sized bed.
Room was boiling hot regardless the AC was on.
Should have been more ventilated
Breakfast was good but less variety

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Lovely

By

7月 07, 2021

I stayed here after an operation and the staff did everything possible to make me comfortable.

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Will choose another place for my next stay.

By

7月 05, 2021

club

Cold breakfast, not even lukewarm, cold.
Broken shower head meant it was unusable.
No draught beer for no apparent reason, just to make you spend the same amount for a pint on a tiny bottle.
Grimy shower.

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Poor experience

By

6月 28, 2021

So upon check in, printer isn't working, thats ok just ask for your receipt tomorrow said the clerk.

tomorrow, a rude individual called Eva, started arguing with my for asking for my receipt/ a heated conversation in front of all the guests proceeded. i pulled over the manager to get rid of this vile individual and moved on, completely unprofessional member of staff. Manager could stop apologising, complained to IHC to fix, they like holiday inn couldnt care less once you have paid! awful group,

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Unbelievably noisy through the night. Rancid milk for breakfast.

By

6月 27, 2021

club

I will caveat this review in saying that the staff were all pleasant and knowledgeable -there as an older gentleman on one of the mornings, who didn't seem to have a clue -but he may have been covering for someone / it may have been his first shift, so i won't hold that against him. And the room was clean and everything functioned.
I also understand it is impossible to taste-test every individual bottle of milk -especially in COVID times- but the first mornings bottle was in-date but 'on the turn', the next mornings was also in-date but rancid -to the point there was green rotten milk around the cap -I wish i'd spotted this before i tried the cereal, perhaps then i wouldn't have stomach troubles i've been having since. I did try to bring this to the attention of the staff member present -but as they were trying to cover the counter, do the hot drink serving, hot food, checking peoples room numbers off etc. I got bored of waiting after a couple minutes and left.
I appreciate I am used to living out in the sticks -but it was not external noise that bothered me, it was hearing every foot step pounding through the corridors and stairwells the pipes rattling with every foot step slamming doors the delivery pallet truck of crates rattling and banging its way down the hallway honking and howling shower plumbing, all at all hours of the night. I barely slept at all and kept getting startled awake -I was looking forward too a few nights of R

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A one night stand

By

6月 27, 2021

club

A great HIE will use again and only 20 mins by taxi from New Street Station

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Excellent value for money

By

6月 26, 2021

This is an excellent Holiday Express. Standards are high. Quality of the room very comfortable. Easy parking and very friendly staff.

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relaxing stay

By

6月 23, 2021

its not my first time staying in the Holiday inn Express, when ever I am looking just to get away for the weekend just to relax away from home , I would book into a Holiday Inn Express as breakfast is included. But it would be great if there was a little fridge to keep your drinks cold when you get them from the machines in the lobbies. Because its not always possible to only have things that do not need refrigerating. That is the only down side.

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Needs Updating

By

6月 23, 2021

Double Bed Was 2 Singles Put Together Terrible Nights Sleep Rooms Need Updating!

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