 Guest Reviews
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77%
Recommend This Property
Overall Experience 3.8
77%
Recommend This Property
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Comfortable bed and well maintained rooms.
ByQuackers
November 17, 2019
The staff were polite and friendly. The rooms were spotless and well maintained. It felt quite safe staying there and there was plenty of parking. The only thing I felt that let it down was very small choice of food at breakfast.
Nice quiet place to stay.
ByLouise
November 15, 2019
Used this as a business trip location. It was only 15 minutes from the centre and 4 minutes from restaurants. Hotel food was nice but not much choice. Staff are friendly and attentive. I will be going back.
Welcoming reception
ByCarli
November 12, 2019
I arrived late to a warm a friendly receptionist. The hotel is clean.my main issue was a lack of shower gel in the disabled bathroonm and that power sockets were too far from mirrors. Perfectly serviceable and friendly budget stay ;)
the best express so far
Byeryl
November 07, 2019
near perfect staff amenities and food we will be back
Security and parking
ByMamoyo
November 06, 2019
I need to relax knowing I am secure and my belongings are safe and secure and also that I can trust housekeeping staff.
I was slapped with an unnecessary parking ticket for a drop off.
Me I and my partner arrived in different cars, checked in and drove out to our function in both carsWe only registered 1 car that stayed on the hotel.the second one we just moved a suitcase into the other car and checked in in less than 20 min as there was no queue we left the hotel in both cars and left one at our friends hotel.
Excellent overnight stay.
BySmoggie46
November 05, 2019
Have stayed at Holiday Inn express before, Sun City met all my expectations and will continue to stay at this hotel in the future.
Very poor hotel. Wouldn’t recommend
ByA. P2019
November 03, 2019
The staff are rude and not friendly. The rooms are dirty and broken. Not a lot to be excited about. There was no tea in the room or water.
The towels were dirty.
I have a lot of intolerances and was not helped in the slightest with food for breakfast or dinner (as they don’t serve lunch). So I went hungry for my stay when I couldn’t get to the next available shop.
I was charged for using the tea and coffee machine downstairs every day even though I was staying in the hotel. (At £4.99) a day.
The toilets downstairs were disgusting. I went in one morning and there was toilet paper all over the floor and the toilet was NOT clean. Every question was too much for the staff. They all looked like they didn’t want to be there which was incredibly off putting. I will not be staying there again.
Great service
ByVingey
November 02, 2019
Business trip well catered for in the middle of industrial Birmingham
review
Bybeez
October 30, 2019
no good totally poor. the 1st impressions are ok perhaps would of had a good night if there wastnt an incident at reception that prevented me and my partner been unable to stay the night.
Good location
ByEddie
October 30, 2019
Very good value for money and nice breakfast was a bonus
Mr Praise
ByPraise
October 30, 2019
Excellent hotel, clean , beds comfortable and good car parking
Mr
ByStephen
October 23, 2019
Very clean hotel large bedrooms plenty of space great breakfast plenty of choice