Rated 3.7 out of 5 by 89
Rated 4.0 out of 5.0 by RollingThunder Meets Expectations
I stay in this hotel regularly for business and it's a good value hotel. The rooms are clean and the common areas are well maintained. The staff are friendly and attentive and the stay is always comfortable. It's also in a good location for Star City, Fort Retail Park and it's only a short drive from the City Centre.
02 July 2014
Rated 4.0 out of 5.0 Business Hotel
Hotel ok for short stays but could improve on a number of things especially breakfast
30 June 2014
Rated 4.0 out of 5.0 by Herbilent Better than expected
Was weary about booking this hotel due to some of the negative reviews but for a budget hotel and what we paid it exceeded our expectations. As a family of four space is crucial and the family room was just right. Breakfast was good and the options provided were more than adequate. The staff were very helpful and polite as well which made us all very comfortable. Will definitely be using again.
26 June 2014
Rated 3.0 out of 5.0 by kotti Business as usual
Gutes, einfaches Hotel. Lage wegen Kino und etlichen Restaurants in der Nähe zu empfehlen.
WiFi langsam und nicht in jedem Zimmer stabil.
Fernseher klein und 4:3 - wenige Sender zur Auswahl.
Barbereich hat Wartehallencharme.
Sehr freundliche Mitarbeiter!
18 June 2014
Rated 5.0 out of 5.0 by Wookey Great Hotel
Rooms are very spacious and the staff were very friendly.
16 June 2014
Rated 1.0 out of 5.0 by Alix95 Disappointing
I am gutted about my stay here.. I feel the staff were not intrested in making our stay enjoyable and had to be pushed to get any help/advice or "decent" customer service.
Being asthmatic i asked for an extra pillow to prompt me up abit and the member of staff simply replied no and took a further push to explain why.
The bed wasn't properly made when we arrived and there was dirty cups and batteries in the remote that had leaked every where but after having a very long drive and a half hearted welcome i fixed it myself and went to find food.
I will be writting to customer services shortly expressing all of my "issues"
11 June 2014
Rated 3.0 out of 5.0 by JamieWa Bad experience
- Well located and easily accessible
- A/C not working in room and was not provided with a table fan. So could not sleep whole night as room was on the ground floor and keeping windows open did not help.
- Breakfast options were very less. Not as per Holiday Inn previous standards
- Disappointed as it was my bday weekend
03 June 2014
Rated 4.0 out of 5.0 by tcsboom Good
Stayed for one night but it was very pleasant I would recommend this to everyone who needs to stay in Birmingham. It is easy to go by bus to the city centre. the staff was very helpful
26 May 2014