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Holiday Inn Express & Suites Atlanta-Cumming

870 Buford Highway , Cumming, Georgia 30041

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
95%
推薦此物業

整體經驗

4.6

根據 656 評論
95%
推薦此物業

Ratings Breakdown

656評論

  • 5 星級
    466
  • 4 星級
    143
  • 3 星級
    30
  • 2 星級
    6
  • 1 星級
    11

Great services and comfy beds

By

2月 18, 2020

club

I loved my stay here, recommends this location and hotel to any one who wants a vacay from it all

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Great Breakfast

By

2月 18, 2020

This hotel was conveniently located. We felt safe and secure. The best part was the great breakfast. Chris the cook was so friendly and accommodating. Everything was fresh and hot. I even observed her interacting with other guests in order to best serve them. It seemed that there was a high school baseball team staying there and she wanted to know when their peak times would be so that she could have their breakfast hot and ready at the right time. I really enjoyed the egg white omelet as I have a sensitivity to eggs yolks and I very rarely find options that work for me at free hotel breakfasts.

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Excellent Service

By

2月 12, 2020

club

Highly recommended. Would definitely return. Clean rooms

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Nice property on the outside, but lacking.

By

1月 29, 2020

I stayed in the Leisure King room. The room was nice overall, but the duvet cover was wrinkled, indicating it had sat unfolded long before being applied to the bed. Across the hall from my room, the hotel staff gathered in a room all night. I do not know what they where doing. The walls are very thin, so you can hear everyone's television, conversations, etc. When getting ready the next day, I noticed the wall paper is helded up by strips of painters tape at the ceiling. There is water damage all throughout the bathroom as well.

I will add the beds are comfortable, bathroom is clean otherwise, and the room was in order!

The staff at night and in the morning were both friendly. However, I checked out at 8:30, but there was no breakfast. I had been told by the night crew breakfast would last until 9 am. There was not even cereal. Upon reconciliation of my bill, I learned my bank account had been charged twice the night prior. Once in error, then again for the same amount. The young man speaking with me in the morning quoted me two separate numbers for my hotel room each lower than I was charged then night before. He suggested I wait til the final charge hits my bank. By this time, I was disgusted and left the hotel.

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Lovely hotel and stay

By

1月 27, 2020

club

Over all we had a great stay, only complaint is they were testing fire alarms during our stay for multiple hours, but we just went out and checked out local shops while they had to do their tests. Once they finished it was very quiet the remaining of our stay. During our stay we are very pleased with the hotel and our experience.

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Poor Service from Staff ruins experience

By

1月 15, 2020

platinumelite

Hotel is clean and has had a recent update. Staff for breakfast area is rude and has a poor attitude. She keeps the refrigerator locked so you have to find her and ask if you want, milk, cream cheese etc... I have never experienced this type of service before. Maybe it saves them on breakfast items but, it cost them customers. Not sure what that single serving cream cheese cost but, apparently it is more valuable to them than their customers. There are outer hotels nearby so no need to be involved with this kinda drama in the early am.

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Great Staff, Great Value!

By

1月 14, 2020

club

Family friendly, great breakfast, and pleasant staff.

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Great hotel and stay!

By

1月 10, 2020

This is a fine example of the standard of quality that is expected of Holiday Inn Express. They staff are wonderful and did everything possible to make our stay a pleasant one. They have a wonderful facility with great rooms.
There are lots of convenient restaurants and shopping options nearby.
If you are in the area and need a good place to spend the night, look no further!

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friendly service

By

1月 06, 2020

club

the toilet overflowed, they came up with a plunger right away,
we plunged it ourselves, they did not have anyone on staff to do it, and children were running around above us, the front desk, addressed it right away.

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Best part Indoor heated Pool

By

12月 31, 2019

The King suite room configuration is deception from the pics on the website. The private bedroom does not connect to the bath. The sofa bed mattress was one of the worst nastiest I have ever seen. No padding - just springs.. better off sleeping on the floor ! Not enought towels supplied for a family of 4 and no extras available at the front desk. Pool towels were out also. Breakfast ( other than yogurt or cold cereal) is horrible - no pancake batter avail. terrible hot food selection !!! The heated pool was exceptional and made up for the rest

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Great Hotel

By

12月 26, 2019

easy check in and great staff everything was very easy

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Dance mom

By

12月 16, 2019

Great place to stay. Front desk extremely great checking in and out. Kind sweet lady!!!! She is what customer service is all about!!!!

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