Service was very helpful checking in, rooms and hotel were very clean.
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Comfortably Adequate
ByLizAlana
maio 11, 2022
Nice Staff. Clean rooms. Nice first impression. As we spent time there, we noticed things that could be improved. Was looking forward to using the indoor pool but heater was broken. Elevator needed repairs. Branding material was missing in a couple locations. Luggage cart was in need of repair.
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Comfy bed and good breakfast
ByWendy
maio 09, 2022
Overall, great stay. Location is nice. Restaurants are close. Walmart is close and not far from Atl. The pool is warmed although not when I was there. Warm enough to swim, though. Facilities were good and front desk was great.
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Pretty good but could be better
Bykym827
maio 02, 2022
Where they shined, they really did. Despite seeing someone constantly cleaning, there was a big nasty bag of garbage left in the closet. The front desk clerk was unable to move us due to the hotel being at capacity. She did immediately come and get it and spray room freshener. The toilet barely flushed & the carpets looked like they could have used a shampooing. However, the breakfast was stellar & staff was very friendly. Unfortunately the indoor pool heater was broken. I wish I'd known this before booking. I picked this hotel so my child could swim.
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Mary is a Gem
ByRustysgirl
março 30, 2022
We stay at the Cumming location frequently. Most of the time Mary is at the desk to check us in. She is a delight and takes wonderful care of us. This past trip we had been placed in room 405. We prefer not to stay on that side of the property because of the early noises from Lowes. She quickly and efficiently moved us to 406. We walked in and the smell of cigarettes nearly knocked us down. We went back to the desk and Mary sweetly found us another room. She is always polite, professional and friendly. She is an asset to Cumming IHG. As always the rooms were clean and fresh (except for 406) and the beds very comfortable. We look forward to our next visit in a couple of weeks.
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Love the service
ByMimido2016!@@
março 11, 2022
Been staying at this holiday Inn for around 11 years the staff is wonderful and has worked around my job and you got multiple places to eat
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Nice Hotel
ByDuck53
fevereiro 19, 2022
This hotel was nice and a good price. The room was clean, comfortable, and well stocked. Breakfast was as good or better than most other hotels in this category. I have found that most Holiday Inn Express hotels have been very similar over the past year. A good experience at most all the ones I've stayed in, which has been at least five. Also an indoor pool if you have kids. Very close to restaurants and shopping in this part of town. It's very busy around here.
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Comfortable beds pillows and sheets
ByMimido2016!@@
dezembro 27, 2021
Great place the staff is wonderful friendly and very helpful save and easy to get in and out
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I would stay again!
ByLC60
dezembro 11, 2021
This was a last minute reservation. Room was clean and parking lot was well lit and safe feeling. The indoor pool was wonderful with the perfect temperature. The breakfast was good with a large variety of warm and cold choices. I would recommend this hotel. It is close to shopping and good choices of restaurants.
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Great location north of Atlanta and near the mountains
ByDapper Dan
dezembro 08, 2021
The hotel is a great location near the highway, north of downtown Atlanta and within easy driving distance to the Dahlonega and mountain regions.
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Great stay
ByBrian
dezembro 04, 2021
Good location, clean room, great breakfast. Was in town for Thanksgiving and hotel worked very well as family did not have room for us to stay
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Not entirely clean
ByAlyse
novembro 30, 2021
I’ll start by saying the staff is very friendly and tried to make the stay the best it could be. We rented the king suite on the second floor, unbeknownst to us, it was directly over the linen laundry room. The tumble dryer kept us up all night the first night. We went to the front desk and they apologized and didn’t run the dryer after 10pm so we had better sleep the second night.
Now to the cleanliness: our bar of hand soap has been used and placed back in the packaging. It had a hair on it. The front desk apologized and replaced it. There was a dirty sock under the air conditioning unit in the living room (wasn’t ours) that stayed the entire visit so I’m not sure how clean the floors are.
The pool had so much chlorine the kids had a hard time swimming and it gave us a cough when we were in the pool room.
Great service
ByChicken18
maio 13, 2022
Service was very helpful checking in, rooms and hotel were very clean.
Comfortably Adequate
ByLizAlana
maio 11, 2022
Nice Staff. Clean rooms. Nice first impression. As we spent time there, we noticed things that could be improved. Was looking forward to using the indoor pool but heater was broken. Elevator needed repairs. Branding material was missing in a couple locations. Luggage cart was in need of repair.
Comfy bed and good breakfast
ByWendy
maio 09, 2022
Overall, great stay. Location is nice. Restaurants are close. Walmart is close and not far from Atl. The pool is warmed although not when I was there. Warm enough to swim, though. Facilities were good and front desk was great.
Pretty good but could be better
Bykym827
maio 02, 2022
Where they shined, they really did. Despite seeing someone constantly cleaning, there was a big nasty bag of garbage left in the closet. The front desk clerk was unable to move us due to the hotel being at capacity. She did immediately come and get it and spray room freshener. The toilet barely flushed & the carpets looked like they could have used a shampooing. However, the breakfast was stellar & staff was very friendly. Unfortunately the indoor pool heater was broken. I wish I'd known this before booking. I picked this hotel so my child could swim.
Mary is a Gem
ByRustysgirl
março 30, 2022
We stay at the Cumming location frequently. Most of the time Mary is at the desk to check us in. She is a delight and takes wonderful care of us. This past trip we had been placed in room 405. We prefer not to stay on that side of the property because of the early noises from Lowes. She quickly and efficiently moved us to 406. We walked in and the smell of cigarettes nearly knocked us down. We went back to the desk and Mary sweetly found us another room. She is always polite, professional and friendly. She is an asset to Cumming IHG. As always the rooms were clean and fresh (except for 406) and the beds very comfortable. We look forward to our next visit in a couple of weeks.
Love the service
ByMimido2016!@@
março 11, 2022
Been staying at this holiday Inn for around 11 years the staff is wonderful and has worked around my job and you got multiple places to eat
Nice Hotel
ByDuck53
fevereiro 19, 2022
This hotel was nice and a good price. The room was clean, comfortable, and well stocked. Breakfast was as good or better than most other hotels in this category. I have found that most Holiday Inn Express hotels have been very similar over the past year. A good experience at most all the ones I've stayed in, which has been at least five. Also an indoor pool if you have kids. Very close to restaurants and shopping in this part of town. It's very busy around here.
Comfortable beds pillows and sheets
ByMimido2016!@@
dezembro 27, 2021
Great place the staff is wonderful friendly and very helpful save and easy to get in and out
I would stay again!
ByLC60
dezembro 11, 2021
This was a last minute reservation. Room was clean and parking lot was well lit and safe feeling. The indoor pool was wonderful with the perfect temperature. The breakfast was good with a large variety of warm and cold choices. I would recommend this hotel. It is close to shopping and good choices of restaurants.
Great location north of Atlanta and near the mountains
ByDapper Dan
dezembro 08, 2021
The hotel is a great location near the highway, north of downtown Atlanta and within easy driving distance to the Dahlonega and mountain regions.
Great stay
ByBrian
dezembro 04, 2021
Good location, clean room, great breakfast. Was in town for Thanksgiving and hotel worked very well as family did not have room for us to stay
Not entirely clean
ByAlyse
novembro 30, 2021
I’ll start by saying the staff is very friendly and tried to make the stay the best it could be. We rented the king suite on the second floor, unbeknownst to us, it was directly over the linen laundry room. The tumble dryer kept us up all night the first night. We went to the front desk and they apologized and didn’t run the dryer after 10pm so we had better sleep the second night.
Now to the cleanliness: our bar of hand soap has been used and placed back in the packaging. It had a hair on it. The front desk apologized and replaced it. There was a dirty sock under the air conditioning unit in the living room (wasn’t ours) that stayed the entire visit so I’m not sure how clean the floors are.
The pool had so much chlorine the kids had a hard time swimming and it gave us a cough when we were in the pool room.