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Holiday Inn Express Frisco Legacy Park Area

3400 Parkwood Boulevard , Frisco, Texas 75034

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
78%
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整體經驗

4.1

根據 1125 評論
78%
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Ratings Breakdown

1125評論

  • 5 星級
    582
  • 4 星級
    258
  • 3 星級
    118
  • 2 星級
    98
  • 1 星級
    69

Hot in Frisco

By

11月 24, 2020

club

The 2 queen bed room was clean. Staff was friendly. The issues were with the bathroom shower...Couldn't turn it off completely. Had to close the bathroom so we couldn't hear the water running.
Second and major issue was the air conditioning. It wasn't working and the room was hot. The only option was a room with 1 king bed. The three of us couldn't share 1 bed. My husband has back issues. I am in menopause and our son needed to rest as he was participating in a college baseball showcase. We stayed in our room. Wish we could have had a fan.

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broken bed

By

11月 12, 2020

club

I had a unpleasant night bed was broken and in other hotels they give u a full breakfast in a brown bag something that could heated up no just cereal or a bar , We are aware of a pandemic but there others way of feed your guests and the bed I’m sure they check room before the clean them

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Rundown

By

11月 07, 2020

club

No one at front desk, shower curtain had holes and dirty, tub had huge rust spots, dust hanging from vents, phone and tv unplugged. Ac unit had smell and no food available

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Frequent travelers

By

11月 03, 2020

club

We always choose Homiday Inns and have never been disappointed to date. Their breakfast was subpar and first come first serve which seems fair but we got down there at 7 and it was gone..... more was going but we were headed out the door and couldn’t wait.

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Visit in Frisco

By

11月 03, 2020

Great location for a family. Lots of things to do around the property. Clean and fresh accommodations and friendly staff.

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Mr

By

11月 02, 2020

club

My wife went there on business she was treated poorly by one of your staff because I was not there to for the points IHG for my wife to get the deal on the room I use to love going to the holiday inn exspress me and my company plus my wife but not anymore you lost a costumer because of your staff rudeness

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Dingy and dirty

By

10月 30, 2020

Bathroom tiles falling off the walls, dirty carpets, paint peeling on doors.

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The Worst Stay Ever

By

10月 28, 2020

club

There is not enough space. I would like someone from corporate to call me. 773-671-9248

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Misleading

By

10月 27, 2020

club

I selected this property for it's convenience to Shopping, Dining and Business areas. As a traveler who frequently stays at Holiday Inn Express locations, i expected the Amenities that were advertised and that I'd come to expect. When I arrived I was told that the Breakfast buffet would not be served; but a convenient Grab-n-Go option would be available. After checking in, I couldn't get into my room and was told that the door locks often wear out. After finally getting another room, I wanted to relax after a long 7 hr. drive; but, was told that the pool and Hot tub were closed. The Business Center and Game room, were also closed. None of this was mentioned on their website when I made my reservation; but the biggest kicker was that my colleague who stayed at a different hotel two blocks away, was able to exercise on-site each morning before enjoying a hot cooked to order breakfast. i understand the need for "Safety Protocols"; but, not at the expense of the guest.

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unhappy guest

By

10月 25, 2020

club

covid can only be used so far as an excuse for limited service. cleanliness was my major complaint. from the front entrance to the lobby and hallway, to the room itself, the property was, in a word, "dirty". the front desk was often unattended and i had to look for an employee for assistance on more than one occasion.
the owner should be happy that i was not an IHG inspector!

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Wish we had breakfast and cinnamon rolls

By

10月 21, 2020

I can’t believe they don’t want to offer breakfast.... we still pay the same and there’s no additional points they offer but they steal our breakfast and blame it on the Covid.

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Poor staff

By

10月 12, 2020

Arrived to find the check in clerk asked at the counter. She only spoke one word to me and that was a mispronunciation of my last name(which is not a hard name to say). She then handed us the keys to the room. Once in the room several of the floor tiles were coming up and rocked as you stepped on them. They also did not serve breakfast due to COVID. I should have access to a full breakfast of it is advertised that I will get one. The room was nice,however, and we did sleep well in the room

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