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Holiday Inn Express Frisco

3400 Parkwood Boulevard , Frisco, Texas 75034

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.1

based on 1050 reviews
79%
Recommend This Property

Ratings Breakdown

1050reviews

  • 5 Stars
    548
  • 4 Stars
    244
  • 3 Stars
    109
  • 2 Stars
    86
  • 1 Stars
    63

Good

By

11 November 2019

The breakfast was really good. I also loved the soaps and shampoos that they use. Front desk at check in were very accommodating.

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Our experience

By

10 November 2019

club

The staff were friendly
The room was fine
Just disappointed in having to wait for a
Refrigerator to get cold with medical stuff having to be iced in the bathroom sink you were recommended for a place to stay from the hospital and you gave us a hospital rate that’s why I wish they ball wouldn’t have being dropped by not having the refrigerator turned on it may seem minor but the medical supplies were important for the surgery outcome

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Great Stay

By

07 November 2019

club

We loved the room. Very clean bathroom with plenty of white soft towels. Breakfast was really good.

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Great location

By

06 November 2019

Perfectly situated in the heart of Frisco. We were slightly disappointed with housekeeping but overall the stay was just fine.

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Best hotel sleep ever

By

06 November 2019

After spending a very long day in a hospital waiting room I called Holiday Inn Express at 10 pm

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Excellent stay

By

06 November 2019

club

The staff were delightful. The room was beautiful and comfortable. Will come again for sure.

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Pleasant Experience

By

05 November 2019

My overall stay was pleasant, largely because Nia was so very kind to me. After checking in and going to my room, the TV wasn't working. When I attempted to call the front desk, the phone in my room was not working. Nia sent maintenance to my room immediately. She moved me to another room so that I wouldn't have to wait for maintenance to correct the problem with the TV and the phone. Nia went over and beyond to ensure that I had a pleasant stay. She is such an asset to your staff.

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Great service

By

02 November 2019

club

I especially appreciated the great customer service and the friendliness of the many staff members I encountered. Made it a great week.

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Overnight Stay

By

02 November 2019

club

Middle range quality, good front desk service, comfortable bed.

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Love!!!!!

By

30 October 2019

I’m staying here again!!!! So quiet and comfy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’

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Lots of better options in Frisco

By

27 October 2019

club

Rooms are run down, housekeeping is poor and check-in is ridiculous.

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Noise

By

19 October 2019

club

There were children running on the floor above my room well after 11pm.
The ice machine on floor 2 was out of order.
The morning egg omelettes tasted like they were previously frozen.
I am sorry I did not take pictures of the bathroom, at the meeting my co-worker who stayed on the same floor also mentioned mold in the bathtub in that room also.
A regular thorough scrubbing would make a huge difference.

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