由於沒有動作,您的作業階段將會於5 0 後到期。 保持登入
您的作業階段已經過期。請 登入 您的個人資料
重要公告
阅读更多 閱讀較少

Holiday Inn Express & Suites Lee's Summit - Kansas City

1201 NW Innovation Parkway , Lee's Summit, Missouri 64086

有任何
疑問嗎?
致電聯絡我們
房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
95%
推薦此物業

整體經驗

4.7

根據 517 評論
95%
推薦此物業

Ratings Breakdown

517評論

  • 5 星級
    423
  • 4 星級
    64
  • 3 星級
    15
  • 2 星級
    11
  • 1 星級
    4

Great stay

By

11月 30, 2020

Friendly staff both checking in and out. Rooms were clean and comfortable!

閱讀較多
閱讀較少

Great service and comfortable bed.

By

11月 30, 2020

club

This is a great hotel! The staff are friendly. The rooms are clean and spacious. My bed was comfortable. They are doing a great job with COVID 19 restrictions and keeping visitors safe. Highly recommend staying here!

閱讀較多
閱讀較少

Planned 1 night stayed for 3

By

11月 25, 2020

club

The staff was super friendly and helpful I was able to rent my husbands friend and my cousin rooms without them there. After night 1 I was so relaxed I wanted to stay and I was able to keep my rooms with a simple call. I seen staff sanitizing high touch areas frequently, more than the other hotels we used on our road trip. I would definitely stay here again.

閱讀較多
閱讀較少

Great customer service

By

11月 24, 2020

We were there for a family funeral and your staff was great. Very accommodating and helpful and actually had a very caring feeling for our situation and after a couple of long days that just made it so much better. Thank you

閱讀較多
閱讀較少

Clean room, comfortable bed, and great service

By

11月 21, 2020

Stayed for two nights for a business trip. Staff was helpful, rooms were clean and comfortable. Would recommend and will definitely be booking this hotel for future business trips.

閱讀較多
閱讀較少

Comfortable bed and layout

By

11月 11, 2020

club

I liked the layout of the room and the comfortable bed. I also liked the lounging chair for working

閱讀較多
閱讀較少

Great stay

By

11月 10, 2020

club

Friendly staff, clean rooms, quiet and comfortable stay.

閱讀較多
閱讀較少

Worst Customer Service

By

11月 05, 2020

I have repeatedly tried to get in touch with a manager to this property. I have stayed at this property multiple times when in the KC area visiting my wife's family and friends. The lack of concern over a billing issue will stop me from ever recommending this property or ever staying here again. Having been told multiple times that a manager would get back with me and not receiving one call for my repeated attempts to reach out is quite disheartening. Guests should never be lied to or made to feel like they are stupid. The condescending arrogance of the front desk staff is off-putting and I will not miss staying here in the future.

閱讀較多
閱讀較少

Great Service

By

11月 04, 2020

club

My husband and I came here for our wedding night, once arriving we realized we didn’t have our usual packed masks as it was 11pm and we were exhausted. The lady at the front desk greeted us and made us feel perfectly safe and understood our situation (I was also wearing my wedding dress). They also upgraded our room for us, which was a nice surprise! The room was great, bed was so comfortable, and everything very clean! Highly recommend this hotel to everyone!

閱讀較多
閱讀較少

Very happy

By

11月 03, 2020

This is my favorite place to stay in Lee summit while visiting. I come at least once a month. Very clean and quiet and comfortable

閱讀較多
閱讀較少

Great stay

By

10月 31, 2020

Great stay after long drive from Wyoming. Large king room on rewards stay. Would recommend this hotel anytime.

閱讀較多
閱讀較少

Alchohol and beverages left in Fridge

By

10月 28, 2020

I opened the refrigerator and found alcohol and large containers with beverages in them. I called the front desk and was told to leave them outside of the room and they would send someone to pick them up. The refrigerator was in need of defrosting also.

閱讀較多
閱讀較少