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Holiday Inn Express & Suites Lancaster-Lititz

101 Crosswinds Drive , Lititz, Pennsylvania 17543

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
94%
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整體經驗

4.6

根據 1102 評論
94%
推薦此物業

Ratings Breakdown

1102評論

  • 5 星級
    800
  • 4 星級
    203
  • 3 星級
    49
  • 2 星級
    34
  • 1 星級
    16

Relaxing

By

11月 16, 2020

club

Staff was friendly. Room was clean. I stayed in a suite and loved having a small fridge and microwave for my usage. Hotel was clean, high traffic areas were cleaned regularly. Good breakfast selection due to the circumstances

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Issues may be COVID-19 related.

By

11月 15, 2020

club

Comfortable bed, minimal service. Hopefully the issues my family experienced were because of the changes due to the pandemic. We will stay here again but maybe when things are looking up.

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Disappointed

By

11月 08, 2020

Front desk staff was friendly, but outdated hotel and poor housekeeping. Limited house keeping with covid was understandable, but only once every 5 days, which even then they didn’t meet is not acceptable. When done room was not clean, no towels, soap, etc. there are plenty other hotels in thr area with more consistent service and value.

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Tiempo grandioso

By

11月 05, 2020

El hotel excelente. Muy limpio . Áreas comunes seguras. Personal muy amable. Nuestra segunda estadía y volveremos nuevamente por que nos encantó a mi y mi familia.La piscina divina.

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Excelentes instalaciones

By

11月 03, 2020

Lugar tranquilo para relajarse en familia; lugares cerca para comer como restaurantes y comidas rápidas. Él área de la piscina es perfecto para los niños. Hay muchos lugares turísticos cerca para toda la familia .

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Going the wrong direction

By

11月 02, 2020

club

This was our second stay at this location with the first being May 2019. This time was less than desirable. We stayed a week and with COVID restrictions they didnt offer daily room service and a lackluster breakfast; but dont worry the rates remained the same....

We were told upon check-in they wouldn't be by everyday to clean which is ok; to a point. On the day they did come by to clean we returned to find 3 people in our room but as soon as we arrived 2 quickly left and nothing was actually done. Makes me wonder what could have happened had we not returned at that moment.

With COVID we traveled with our own cleaning wipes to clean the hotel upon checkin. One would think with "additional cleaning measures" this place would be spotless. Well, our cleaning wipes turned up some rather gross things. Overall the entire experience was a bit of a rip off.

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Great staff and experience

By

11月 01, 2020

platinumelite

Front desk staff is very friendly and helpful. Our room was clean, comfortable and quiet. We highly recommend this hotel. The location is very convenient ... not far from Lancaster and close to lots of great food!

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Average Conditions and service

By

10月 30, 2020

Had to wait at check in with no one in the lobby. Attendant was on the phone.

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Nice place to stay

By

10月 30, 2020

club

Clean and comfortable. Staff is awesome and this HIE is located with restaurants and a grocery store within walking distance.

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Lititz Holiday Inn Express

By

10月 29, 2020

club

Overall, a pretty good experience. Generally clean and comfortable. No maid service if your stay is less than 5 nights. The carpet in the room (115) is old and tired.

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Lititz PA ALL GOOD

By

10月 29, 2020

club

Nice quiet room. Nice hot jacuzzi. Comfortable. Covid put a damper on the hot breakfast, they allowed some apples and take out muffins.

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Could use a little more work.

By

10月 28, 2020

A little more attention needed when cleaning the room. There was a pile of trash that had accumulated between the bed and the night stand that looks like it had been there a while. The shower head was very dirty with layers of soap scum and stains... really could have used a replacement. While no one was slamming doors in the hallway (which was a plus) the floors sounded thin and you could clearly hear the people above walking and stomping. Housekeeping staff shouldn't be standing behind check-in counter, socializing and talking about their evening plans. More lights are needed... the hallways are very dark and conveys an overall gloomy feel. The rooms are updated but the common areas (hallways, stairs, vending areas, etc.) could use updates.

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