 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
|
Clean, inexpensive stay
ByFamily
19 November 2020
Easy to find, comfortable stay. All the basics, plus fridge and microwave. The flooring (not carpet) was great for easy cleanup with young kids. Overall a good value and clean.
Relaxing
ByOtieohnee
16 November 2020
Staff was friendly. Room was clean. I stayed in a suite and loved having a small fridge and microwave for my usage. Hotel was clean, high traffic areas were cleaned regularly. Good breakfast selection due to the circumstances
Issues may be COVID-19 related.
ByQ's Bae 45
15 November 2020
Comfortable bed, minimal service. Hopefully the issues my family experienced were because of the changes due to the pandemic. We will stay here again but maybe when things are looking up.
Disappointed
By123k
08 November 2020
Front desk staff was friendly, but outdated hotel and poor housekeeping. Limited house keeping with covid was understandable, but only once every 5 days, which even then they didn’t meet is not acceptable. When done room was not clean, no towels, soap, etc. there are plenty other hotels in thr area with more consistent service and value.
Tiempo grandioso
By
05 November 2020
El hotel excelente. Muy limpio . Áreas comunes seguras. Personal muy amable. Nuestra segunda estadía y volveremos nuevamente por que nos encantó a mi y mi familia.La piscina divina.
Excelentes instalaciones
ByKarlamc
03 November 2020
Lugar tranquilo para relajarse en familia; lugares cerca para comer como restaurantes y comidas rápidas. Él área de la piscina es perfecto para los niños. Hay muchos lugares turísticos cerca para toda la familia .
Going the wrong direction
ByCEO123
02 November 2020
This was our second stay at this location with the first being May 2019. This time was less than desirable. We stayed a week and with COVID restrictions they didnt offer daily room service and a lackluster breakfast; but dont worry the rates remained the same....
We were told upon check-in they wouldn't be by everyday to clean which is ok; to a point. On the day they did come by to clean we returned to find 3 people in our room but as soon as we arrived 2 quickly left and nothing was actually done. Makes me wonder what could have happened had we not returned at that moment.
With COVID we traveled with our own cleaning wipes to clean the hotel upon checkin. One would think with "additional cleaning measures" this place would be spotless. Well, our cleaning wipes turned up some rather gross things. Overall the entire experience was a bit of a rip off.
Great staff and experience
ByCh4india
01 November 2020
Front desk staff is very friendly and helpful. Our room was clean, comfortable and quiet. We highly recommend this hotel. The location is very convenient ... not far from Lancaster and close to lots of great food!
Average Conditions and service
Byrock
30 October 2020
Had to wait at check in with no one in the lobby. Attendant was on the phone.
Nice place to stay
ByPhil
30 October 2020
Clean and comfortable. Staff is awesome and this HIE is located with restaurants and a grocery store within walking distance.
Lititz Holiday Inn Express
ByThe Don
29 October 2020
Overall, a pretty good experience. Generally clean and comfortable. No maid service if your stay is less than 5 nights. The carpet in the room (115) is old and tired.
Lititz PA ALL GOOD
ByStellartravelor
29 October 2020
Nice quiet room. Nice hot jacuzzi. Comfortable. Covid put a damper on the hot breakfast, they allowed some apples and take out muffins.