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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 519 reviews
95%
Recommend This Property

Ratings Breakdown

519reviews

  • 5 Stars
    379
  • 4 Stars
    93
  • 3 Stars
    23
  • 2 Stars
    16
  • 1 Stars
    8

Breakfast Options

By

July 19, 2017

Omelets were hard.
Pancake machine wasn't working properly. Batter was at the end and pancake came out plate size.

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Average hotel, at best.

By

July 17, 2017

club

The beds were very uncomfortable, the hot tub was closed for entire length of stay (one week). In general, the hotel needs updating. I never could connect to the Wi-Fi using my phone, only with my computer. The office staff had no explanation for this. I would advise trying to find some other accommodations while visiting in this area.

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Pricey for what you get.

By

July 14, 2017

The Welcome Center for PA had recommended Lititz as a must see, but this would be easily accomplished from many nearby IHG properties that change close to half the price.
The bed in the king suite was very hard - great for some, but too hard for a good sleep for us.
On the plus side, good variety at the breakfast bar and handy to local sites.

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Clean and comfortable

By

July 12, 2017

Great stay and location was perfect for sight seeing dining.

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Overpriced to the maximum

By

July 12, 2017

The room smelled foul. The air conditioner did not cool the room uniformly. The jacuzzi was not operating. The breakfast was mediocre.

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Great Service

By

July 10, 2017

platinumelite

Greeted from friendly staff. Willing to adjust room reservation to what we needed without any issues.

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Lititz

By

July 10, 2017

platinumelite

Very Nice Hotel....very good staff....good location...very clean....good breakfast

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Good service and stay

By

July 10, 2017

platinumelite

The only problem was that my navigation did not take me to this address. No problemswith the stay other than some kids running around the hallway.

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Great hotel, great service

By

July 10, 2017

Always pleasant and nice, rooms are always clean.

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Excellent Stay will RETURN

By

July 05, 2017

Clean general areas
Friendly service
Excellent bedding,spacious rooms
Breakfast area was clean well organized and services in this area was very good
Will definitely return to this hotel when in area
Ihave saved this one as one of my favorites for the future

One recommendation
If headed to this area
Book your room early
This hotel will fill up fast because of its exceptional service

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Kind and accommadating staff

By

July 04, 2017

platinumelite

We were in town for a funeral and we appreciated how kind and accommodating the staff was during our stay.

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pillows

By

July 04, 2017

club

Bed was comfortable Did not like pillows. Too puffy and hard. Very clean, good staff, nice breakfasts.

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