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Holiday Inn Express & Suites Charlotte Southeast - Matthews

9420 East Independence Blvd. , Matthews, North Carolina 28105

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
94%
推薦此物業

整體經驗

4.6

根據 1110 評論
94%
推薦此物業

Ratings Breakdown

1110評論

  • 5 星級
    810
  • 4 星級
    193
  • 3 星級
    55
  • 2 星級
    25
  • 1 星級
    27

Very clean

By

10月 20, 2021

club

We had a very nice stay. The rooms were very clean and everyone was so nice.

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Good Holiday Inn Express

By

10月 13, 2021

platinumelite

This was a comfortable Holiday Inn Express with good amenities.

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Booked Kings received Queens

By

10月 13, 2021

club

We stayed at this location because of a nearby basketball tournament. This was a great location with some good places to eat nearby and several things to do. It was very convenient for us to get to our tournament.

Staff was super friendly. Check in and out was smooth.

Main complaint was that we paid extra for a suite with two king beds and we received two queens.

The mattress quality was pretty rough as it was sunk in from so much use.

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Nice stay

By

10月 06, 2021

Horrible trying to get into facility off of 74 but overall stay was fine

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Good travel hotel...

By

10月 06, 2021

A good hotel to use for business or quick trip needs. I would reccommend a better quality hotel with more amenities (restaurant/bar, better gym, etc.) for longer stays.

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Visiting in matthews

By

9月 28, 2021

Overall the hotel is neat and clean. Near restaurants.
Room and bathroom were clean. Not enough bath towels
Staff was friendly.
My wife and I did not like the bed. Very hard..like sleeping on a wooden board

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My Charlotte stay

By

9月 27, 2021

Great location, great accommodations, and great staff.

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Great service

By

9月 10, 2021

club

My overall stay was great, easy check-in either by mobile app or in person. Overall service was also exceptional and staff always around and asking if we needed anything.

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Exemplary Service.

By

9月 09, 2021

As I fore mentioned at the beginning of my survey, the three staff members Manager Janie Carpenter and Staff Members GiGi and Dytabis, were very professional and humble in meeting all my needs.
It is rewarding and comforting to know that even during these most crucial times one can stay in an immaculate and safe hotel!
Once against the above three employees deserve the highest of commendations! Looking forward to our future stays!

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Great value and great service

By

9月 08, 2021

club

I reserved this room a couple of months in advance and that made a difference in pricing. As it turned out there was a major college football game that weekend and so the facility was full. Nonetheless, the staff was attentive and I had no issues. Great location.

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Clean and Modern

By

9月 07, 2021

Room was large and bed was very comfortable Plenty of furniture and lighting

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Work trip

By

9月 05, 2021

club

Very nice staff beside night auditor. Not a very good leader, messed up my bill. And was overcharged , but it was taken care of by the other staff

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