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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 370 reviews
94%
Recommend This Property

Ratings Breakdown

370reviews

  • 5 Stars
    268
  • 4 Stars
    67
  • 3 Stars
    15
  • 2 Stars
    9
  • 1 Stars
    11

Passing thru Charlotte

By

January 23, 2017

I recommend this hotel. Location was great and hotel is clean and current also very comfortable

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Great service, clean hotel

By

January 19, 2017

club

Had an awesome getaway for a long weekend. The staff was great and the hotel was clean and well kept. Really enjoyed our stay.

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Great stay, great value

By

January 18, 2017

club

Hotel is updated, clean and friendly staff. We stayed in a king size room with small fridge and microwave. TV worked well and shower had great water pressure. Great stay for the money and lots arpund to do.

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Great hotel stay

By

January 17, 2017

Great hotel very clean and comfortable. Staff very freindly and helpful. Definitely love HI express would defintely stay again.

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Great location

By

January 15, 2017

platinumelite

I have stayed here several times. Never disappointed. Staff is friendly, very clean property. Lots of retail nearby.

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Great staff but thin walls, movement/noise from other rooms woke me freque

By

January 08, 2017

club

Overall a good hotel to stay at, look forward to seeing you again next month.

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Value for what you pay

By

January 08, 2017

Enjoyed almost everything about this hotel.

The beds were HARD!! Pillows awesome.

Room was clean. Bathroom towels were typical. Water pressure was good.

Wi-fi was BAD

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My stay

By

January 08, 2017

It was a great nights sleep I easily set the temperature to what I wanted. Then I laid down to watch tv but my remote was missing. I called the guy down stairs and they had one up to me within 5 minutes and it was already set up to my tv when I got it. But after that I slept great bed was comfortable, it was quiet, no slamming doors like you'll get at a lot of hotels. Then in the morning breakfast was really good and the indoor pool was very nice I got to swim before hitting the road again. Great experience

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Very comfortable bed and staff was very pleasant

By

January 06, 2017

club

Great customer service
Nice rooms and indoor pool
Decent fitness center
Good parking

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Great Stay

By

January 03, 2017

club

The rooms where clean, the staff was very knowledgeable/polite/friendly. My wife and I enjoyed our stay away from our kids on New Year’s eve.

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Great Service

By

January 03, 2017

The best customer service. The staff is outstanding!!!!! I highly recommend!!

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Very hospitable staff

By

January 03, 2017

club

The staff was very helpful and accommodating, including the breakfast staff. The beds were very comfortable.

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