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Holiday Inn Express Pittsburgh E - Waterfront Dr

658 East Waterfront Drive , Munhall, Pennsylvania 15120

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
85%
推薦此物業

整體經驗

4,3

根據 1173 評論
85%
推薦此物業

Ratings Breakdown

1173評論

  • 5 星級
    691
  • 4 星級
    275
  • 3 星級
    95
  • 2 星級
    68
  • 1 星級
    44

No problems.

By

julho 01, 2022

Great stay, no issues arose. Room was clean and comfortable. Check in and check out were smooth and easy. Would stay again.

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Friendly, clean room, local amenities.

By

junho 27, 2022

This hotel is in a great area, offering many stores and restaurants in close proximity for anything you may need. Staff was very friendly and room was clean. Breakfast was much better than a previous hotel I had been in, with many options and eliminated a morning trip to a fast food restaurant. I’d definitely stay again.

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Less than average stay.

By

junho 09, 2022

Diamond elite member who practically spends 80% of my time in an IHG hotel and I was stuck with a basic room that was clean by appearance as I walked in, however move a few things and there are wrappers left in cushions and under chairs. No microwave in the room. And the area itself just lacks opportunities for food. Tends to be typical with privately owned hotels. I’d rather add the mileage for the recognition of the amount of business I give to the hotel and have the amenities to make my stay comfortable when I actually have to stay in the room on extended stays.

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Great staff and comfortable atmosphere

By

junho 06, 2022

The hotel was a great experience with the staff, the room was clean and comfortable, the breakfast was delicious and the staff was very helpful.

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Clean hotel

By

junho 06, 2022

Hotel was clean and the staff was friendly. We stayed one night. The air conditioner was not working and there was no breakfast in the morning because the cook called out sick.

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Clean Room but Off Putting Staff and Signs

By

maio 17, 2022

Our room and bathroom were both clean. The room was not very large and lacked any kind of easy chair to sit in. The staff at this hotel had an overwhelmingly negative attitude and many of them actively avoided making eye contact with guests in order to avoid being asked for assistance. We came in and out of the hotel many times over the several days we were there and did not once get greeted by front desk staff. The man at the front desk was yelling into his phone when we approached the desk to ask for assistance with something and he walked away from the front desk to continue his conversation. One of the maintenance staff came over to help me. We left a key at the front desk for my daughter and they did not ask her for any type of ID or anything before releasing the key to her. We asked for a banana at breakfast and the attendant would not allow us to have a ripe banana, only a green one. When we asked for a yellow banana she literally said "NO". This was for my daughter with severe food allergies and this was literally the only thing there that she could eat. Luckily we had brought food with us for her. There were off putting signs all over the hotel about requesting cleaning for rooms, not smoking, how your reservation would be cancelled if you lived within 30 miles, how you had to ensure you threw your own trash away at breakfast, how the hotel was non-smoking. We realize that there are restrictions at every hotel but there were signs everywhere you looked. Multiple signs were on the front door, front desk, inside the elevator, up and down the hallways. The door to the hotel laundry room was right by the elevator and was always open and often there was loud music playing. When we got to the hotel we had to drag our suitcases over a hose and puddles that had been left on the sidewalk by the ramp and entrance. Also there were no blinds of any sort in the breakfast area and sun beat in the windows where guests had to sit for breakfast making it hot and uncomfortable.

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polite staff poor room

By

maio 15, 2022

The room would have been perfect had the ac worked and the room had a working refrigerator. The staff were polite, although I did check in online, so there was actually very little interaction.

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NICE! COMFORTABLE PILLOWS! DIDN'T LIKE THE FLOORING IN THE ROOM, IT WAS SOILD AND WORN WITH STAINS.

By

maio 03, 2022

OVER-ALL THE CUSTOMER SERVICE AND ATTITUDE WAS SPOT ON! THEY ARE WORKING SHORT STAFFED AND PANDEMIC IN THE MIX. THEY ARE SHORT ON SUPPLIES BUT DO A GREAT JOB EXPLAINING THE ADJUSTMENTS NECESSARY TO OPERATE AS THEY MUST.ROOM WAS CLEAN CLEAN CLEAN ECPT THE FLOORING WHICH IS MATERIAL WEAR AND TEAR AND NOT THE STAFF FAULT! FRONT DESK, BREAKFAST SANITATION LADY WAS ON THE CASE MAKING SURE PEOPLE USED THE HAND SANITIZER! FRONT DESK TOOK CAE OF BUSINESS! ALWAYS FRIENDLY! HELPFUL! AND READY!

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Shop around

By

dezembro 16, 2021

club

Your ideal vacation stay should be clean, comfortable and guided with pleasant staff. If you don’t like these things on vacation, do not go to this hotel.

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Good

By

dezembro 15, 2021

club

Good I was in for a football game however the beds could use some updating they were not the most comfortabel.

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Maybe for a short stay

By

dezembro 11, 2021

club

Long term experience was not very good. If you only had to stay a night or two you probably could overlook most of the issues I experienced.

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Thanksgiving weekend stay

By

dezembro 06, 2021

This hotel was conveniently located near many shops

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