Stayed for a soccer tournament. They opened breakfast early for those that had early games. Breakfast was well served considering COVID complications.
Only one elevator that was quite slow so moving between floors wasn’t as smooth as one would hope but this is a small gripe.
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Bed was comfortable and front desk associates were helpful
BySteve
9月 13, 2020
Fixtures old and some didn’t work. Some were just worn.
There were rips on the sofa cushions
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Ok stay
ByGreg
9月 09, 2020
Stayed here 14 days. Young male working desk was on his phone all the time. Sat in a chair and never greeted us once. Elevator was down more than up. Room was cleaned once in 14 days and I requested it 3 days in a row with no service nothing like coming in after 12 to 13 hour days to find nothing was done. The weekday cook was awesome! Loved her happy and professional demeanor!
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Comfortable accommodations.
ByTravellingBusinessMgr3
9月 08, 2020
I enjoyed my stay here at this clean and healthy facility. The location was great for my visit
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Ok
ByJim43
9月 07, 2020
Hotel in serious need of renovation. Carpet was threadbare. Bathroom needs upgrading.
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Nothing. Convenient.
ByPatsy
9月 01, 2020
I. Said. It. All. Before. Read It. Disappointed. As. Holiday. Has. Always. Been. A. Favorite. This. Left. S. Very. Bad image. The. Building. Getting brim. Down. No. Updated. Bathrooms
Facility. Of. Course. Silly. Package. Handed. Out
Noise. Running. Upstairs
Pot. Smoking. Around. Pool
Smelled. All. Over. Plus. Mold or. Smell
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Great
Byblutlp
8月 28, 2020
I filled out the survey, i dont like writing reviews out, and i don't understand after all those questions why i need to, but if I have to comment, I will say that the bathroom had mold and frozen breakfast on the 2nd day was not spectacular. Outside of these 2 things, my stay was terrific, the staff was super friendly and I loved breakfast on the first day.
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No response
ByDon’t wish
8月 25, 2020
My stay was horrible the staff was not helpful and it was the worst stay I have ever had on IHG property
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Comfortable bed and great service.
ByHarold
8月 21, 2020
Overall nice hotel. The room was clean and the staff were courteous and friendly. I only had 2 minor issues. I had a burnt bulb in one light fixture and the noise coming from other patrons in the surrounding rooms. Fortunately I had no need for that particular light and I bring a white noise maker when I travel so no real inconvenience.
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Great place
ByDuke
7月 23, 2020
I will use this location in the future when I have business in the Plano area.
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Awesome
ByLoud
7月 23, 2020
Comfortable and clean. Didnt have any problems with anything in the hotel.
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Matt from Montana
ByMatt from Montana
7月 21, 2020
Great motel. Very clean and well kept. Friendly Staff. Very close to shopping and places to eat.
Good hotel with friendly staff
ByDecline
9月 17, 2020
Stayed for a soccer tournament. They opened breakfast early for those that had early games. Breakfast was well served considering COVID complications.
Only one elevator that was quite slow so moving between floors wasn’t as smooth as one would hope but this is a small gripe.
Bed was comfortable and front desk associates were helpful
BySteve
9月 13, 2020
Fixtures old and some didn’t work. Some were just worn.
There were rips on the sofa cushions
Ok stay
ByGreg
9月 09, 2020
Stayed here 14 days. Young male working desk was on his phone all the time. Sat in a chair and never greeted us once. Elevator was down more than up. Room was cleaned once in 14 days and I requested it 3 days in a row with no service nothing like coming in after 12 to 13 hour days to find nothing was done. The weekday cook was awesome! Loved her happy and professional demeanor!
Comfortable accommodations.
ByTravellingBusinessMgr3
9月 08, 2020
I enjoyed my stay here at this clean and healthy facility. The location was great for my visit
Ok
ByJim43
9月 07, 2020
Hotel in serious need of renovation. Carpet was threadbare. Bathroom needs upgrading.
Nothing. Convenient.
ByPatsy
9月 01, 2020
I. Said. It. All. Before. Read It. Disappointed. As. Holiday. Has. Always. Been. A. Favorite. This. Left. S. Very. Bad image. The. Building. Getting brim. Down. No. Updated. Bathrooms
Facility. Of. Course. Silly. Package. Handed. Out
Noise. Running. Upstairs
Pot. Smoking. Around. Pool
Smelled. All. Over. Plus. Mold or. Smell
Great
Byblutlp
8月 28, 2020
I filled out the survey, i dont like writing reviews out, and i don't understand after all those questions why i need to, but if I have to comment, I will say that the bathroom had mold and frozen breakfast on the 2nd day was not spectacular. Outside of these 2 things, my stay was terrific, the staff was super friendly and I loved breakfast on the first day.
No response
ByDon’t wish
8月 25, 2020
My stay was horrible the staff was not helpful and it was the worst stay I have ever had on IHG property
Comfortable bed and great service.
ByHarold
8月 21, 2020
Overall nice hotel. The room was clean and the staff were courteous and friendly. I only had 2 minor issues. I had a burnt bulb in one light fixture and the noise coming from other patrons in the surrounding rooms. Fortunately I had no need for that particular light and I bring a white noise maker when I travel so no real inconvenience.
Great place
ByDuke
7月 23, 2020
I will use this location in the future when I have business in the Plano area.
Awesome
ByLoud
7月 23, 2020
Comfortable and clean. Didnt have any problems with anything in the hotel.
Matt from Montana
ByMatt from Montana
7月 21, 2020
Great motel. Very clean and well kept. Friendly Staff. Very close to shopping and places to eat.