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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
86%
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Valoración general

4.4

en base a 426 opiniones
86%
Recomendar este hotel

Ratings Breakdown

426opiniones

  • 5 Estrellas
    275
  • 4 Estrellas
    85
  • 3 Estrellas
    27
  • 2 Estrellas
    21
  • 1 Estrellas
    18

Outstanding Customer Service

By

24 marzo 2017

platinumelite

What could have been a rotten experience was saved by an attentive front desk attendant. While we were driving to Plano, I received a call from Jared, the front desk worker at the hotel. The hotel was oversold, and the type of room we had requested (2 queen beds) was not available. I was afraid that would mean we would have to find a new place to stay, but instead, they put us in a room with one king bed and two roll away beds for our teenage boys. Jared had pre-stocked the room for us with snacks and drinks. The room was OK, but the boys had trouble sleeping on the crummy mattresses on the rollaways. We mentioned it to Jared the second evening, hoping to get a different mattress for the rollaway, but Jared went above

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short getaway

By

23 marzo 2017

club

Hotel stay was very nice and comfortable. great location if you are visiting for a weekend

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Pocket friendly for express stays

By

21 marzo 2017

club

Everything about it, we 4 had planned for a road trip from east to west coast and holiday inn was soo friendly both and budget and service wise.

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Uncomfortable stay

By

21 marzo 2017

It was not very clean and I did not enjoy my stay.

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Front desk

By

19 marzo 2017

this hotel is clean.the check in was so fast.i could nt open my door and i called the front desk.they send somone right away to help.keep up the great work.you are awesome

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HIE N Plano

By

17 marzo 2017

platinumelite

A lovely property that has been well maintained. Some small but important updates need to be made to ensure USB connections in the rooms work, but overall a pleasurable experience.

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Plano is Great

By

15 marzo 2017

club

Great quality of building, room, and grounds. Classy and comfortable. Our rate was a special daily price that was very affordable.

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Convenient location

By

14 marzo 2017

We only stayed for one night but the experience was great. The room was large and clean and very comfortable. Slept well. Front desk staff was friendly and helpful (saved me from a bad corkscrew experience)!! The breakfast offered a wide variety of well prepared foods that were quite tasty!! We will be back in 2 weeks!!!

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Great Value

By

13 marzo 2017

club

Only complaint was the bathroom ceiling was peeling from the humidity.

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Great free breakfast and comfortable room

By

08 marzo 2017

Very friendly staff, and we were upgraded a room level to King oversize suite.
The room was very comfortable with king bed, couch, chair , desk, bench, microwave, small refrigerator, coffee pot, bar sink. Big screen TV.
Breakfast was very nice. It offered scrambled eggs, pancakes, biscuits and gravy, cereal, bagels, toast, muffins, sausage, oj, coffee, etc
We were able to get a late check out as our flight wasn't until 4:15pm. No problem.

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Friendly Staff

By

05 marzo 2017

Staff was excellent. Room was comfortable.and coffee was hot in the morning.

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Convenient

By

03 marzo 2017

platinumelite

Close to business venue, room was quiet though dated and breakfast bar had many options available.

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