 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.4
86%
Recommend This Property
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Friendly staff a d comfy rooms
ByOperator5110
May 13, 2022
Good hotel I like it I travel a lot for work and I have had horrible hotels qnd this was a good one
Clean and Quiet
ByWoodstock Dove
May 09, 2022
The stay was fine. Room was clean and quiet. I wish IGH would provide some better breakfast food options that aren't so processed and filled with preservatives, but I understand that for them to provide fresh, organic food is probably going to raise the price.
Great hotel
ByAdamfahoum24
May 06, 2022
I have enjoyed staying with holiday inn and happy to choose it and will always stay in with that hotel
Comfortable and friendly
ByColleen 72 Nana of 7
May 03, 2022
Staff is A plus so helpful and Breakfast was such a nice variety and so good.
Comfortable and good service
By
April 26, 2022
I’ve stayed here several times, it has been very nice and accommodating all 3 times and I plan to stay more in the future. Thank you!
Great stay and staff!
ByJojo
April 19, 2022
What a great stay the hotel is older but rooms are renovated, the water pressure at this hotel is strong that’s always a plus, as a diamond elite member getting early check in is hit or miss but here it was a hit. Check in was amazing greeted by the amazing hostess Layla, great shops and food around the area, overall pleasant time here.
No worries here
Byumleitungme
December 18, 2021
No worries here - my stay was clean, convenient and stress free.
Comfortable, good value, good breakfast
ByNncknm
December 15, 2021
Room was very clean and comfortable. Custodial and breakfast staff helpful and friendly.
Good breakfast.
Pool closed for season.
Unclean room
ByAllie-oop
December 11, 2021
Room was not clean. we found chip, pretzels, etc. next to the dresser and edge of bed. Stand between beds had not been wiped down. For a hotel that had recently gone thru a renovation, there was a lot of deferred maintenance in the room, such as rust in the bathtub, rust on bathroom door hinges, transition piece between the carpet and tile was not secure (trip on it twice), and mold on the shower head. I have pictures on phone to prove these problems.
We have been staying at this hotel twice a year for the past 6 years and have never had this experience before.
I was told by the front desk that the manager, Sara Hedberg, would be contacting me about the room, but 5 days later and haven't heard anything from her.
Rude and unprofessional cleaning staff
ByMike
December 05, 2021
Check out time was at noon and cleaning people kept knocking at our door starting at 945am every 10 minutes asking when we we’re going to leave called the front desk and they said there was a language barrier between them and didn’t know how to communicate instructions to the cleaning staff
Dad from Montana
ByMatt from Montana
December 05, 2021
I stay at this motel every time I come to Texas to get my two boys and bring them back home to Montana with me and have always enjoyed staying here and will continue to stay here any time I am in Dallas.
It was what I expected for the price
ByLauren
December 04, 2021
For the price range it was what I expected. Decently clean(although the carpet had seen better days), and basic food in the morning. Bathroom was fine. Someone had lost a toothpaste cap in the sink drain that is now stuck forever. Staff was nice.