The staff here is very friendly and accommodating. We enjoy using this location.
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Best breakfast
ByManny 51
5月 03, 2022
In general the hotel met all our expectations and was dog friendly with a nice large field next door. I was pleasantly surprised by how good the breakfast was.
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memorial 2
Bypamo
4月 06, 2022
Quiet area & easy access off Ohio turnpike. Surprisingly quiet given all the turnpike workers staying there. Would have liked turkey sausage w/eggs. Maybe next time. The diner across the street is excellent.
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Cold water and Poor Service
ByShedlow
2月 23, 2022
My family and I had a terrible experience and I stay at a lot of Holiday Inn hotels. I travel 1- 2 weeks a month and always stay at Holiday Inn. I reserved a room that had 2 double beds and a pull out sleeper sofa to accommodate my 6 person family. When I asked for additional bedding for the sleeper sofa, we were given a single blanket and the attendant did not want to give us that at all. We asked for sheets as well but did not receive any. The next morning breakfast was good with options. After breakfast we went swimming in the indoor pool, but could not be in it for an extended period because the chlorine content was incredibly high. Then we all went to shower . . . The room had NO HOT WATER. I asked the customer service representative if the there was a hot water issue and the representative responded with:
"Your room has a known hot water issue. If you complain enough we may give you another room."
How absurd! Since when is hot water not an expectation of a functioning hotel room and why should I be required to "complain enough" to get that corrected??? Especially since the temperature outside was 15 degrees.
No effort was made to correct the issue, and we all took less than lukewarm showers. If I didn't know that Holiday Inn had better standards, I would never stay at another one again.
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Experience success
ByMaddy131
1月 20, 2022
We had a good time ! Staff was super nice. And we had a good experience.
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Great Place
ByDave70
12月 23, 2021
Stayed 2 nights and couldn’t have had a better experience. Everything was clean and just right, and the staff was amazing. Definitely recommend them for a stay if you’re there!
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My Stay
ByThe Boat
12月 14, 2021
This was a good stay.
I was tired, just wanted a clean. Safe place to sleep.
This option was right off the hiway.
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Great service
ByKenny7
12月 08, 2021
Shelly was great to work with. She was very professional and pleasant. She has obviously trained her staff well, as everyone was very courteous and helpful. There was a real sense of family among the staff. My personal experience with the staff and facility could not have been better. I highly recommend this facility and staff to anyone who needs a good rest!!
Ken Heater
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Great stay
Byadobro
12月 06, 2021
No complaints about the hotel. Our room was much bigger than expected and really nice and clean. Breakfast was great too. Great experience and recommend staying here.
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Great staff
ByCherylFire
12月 03, 2021
The staff has been very pleasant and helpful. Any requests from me were taken care of promptly.
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Adequate Stay
ByStriker
11月 30, 2021
This is a no frills hotel that is in need of some serious updating. Although there were no issues its time to spend some money for some much needed beautification. Its location isn't the best with the trailer park behind the hotel, a rundown mom and pop motel next door and a greasy spoon across the street that was flying "Go Brandon" flags. Its a step back into the dark ages in this location so nothing to see here.
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Convenient Hotel to Tollway
ByBeach Findr
11月 19, 2021
The hotel has a good staff and tries hard to provide a quality experience for guests. The hotel has seen a lot of commercial truck and construction stays which contributes to lack of parking due to large rigs in the lot.
The hotel is in need of a refresh for their carpeting and painting in common areas.
Overall a good experience but needs a little property TLC to up their game.
Great location
ByWeck9406
5月 12, 2022
The staff here is very friendly and accommodating. We enjoy using this location.
Best breakfast
ByManny 51
5月 03, 2022
In general the hotel met all our expectations and was dog friendly with a nice large field next door. I was pleasantly surprised by how good the breakfast was.
memorial 2
Bypamo
4月 06, 2022
Quiet area & easy access off Ohio turnpike. Surprisingly quiet given all the turnpike workers staying there. Would have liked turkey sausage w/eggs. Maybe next time. The diner across the street is excellent.
Cold water and Poor Service
ByShedlow
2月 23, 2022
My family and I had a terrible experience and I stay at a lot of Holiday Inn hotels. I travel 1- 2 weeks a month and always stay at Holiday Inn. I reserved a room that had 2 double beds and a pull out sleeper sofa to accommodate my 6 person family. When I asked for additional bedding for the sleeper sofa, we were given a single blanket and the attendant did not want to give us that at all. We asked for sheets as well but did not receive any. The next morning breakfast was good with options. After breakfast we went swimming in the indoor pool, but could not be in it for an extended period because the chlorine content was incredibly high. Then we all went to shower . . . The room had NO HOT WATER. I asked the customer service representative if the there was a hot water issue and the representative responded with:
"Your room has a known hot water issue. If you complain enough we may give you another room."
How absurd! Since when is hot water not an expectation of a functioning hotel room and why should I be required to "complain enough" to get that corrected??? Especially since the temperature outside was 15 degrees.
No effort was made to correct the issue, and we all took less than lukewarm showers. If I didn't know that Holiday Inn had better standards, I would never stay at another one again.
Experience success
ByMaddy131
1月 20, 2022
We had a good time ! Staff was super nice. And we had a good experience.
Great Place
ByDave70
12月 23, 2021
Stayed 2 nights and couldn’t have had a better experience. Everything was clean and just right, and the staff was amazing. Definitely recommend them for a stay if you’re there!
My Stay
ByThe Boat
12月 14, 2021
This was a good stay.
I was tired, just wanted a clean. Safe place to sleep.
This option was right off the hiway.
Great service
ByKenny7
12月 08, 2021
Shelly was great to work with. She was very professional and pleasant. She has obviously trained her staff well, as everyone was very courteous and helpful. There was a real sense of family among the staff. My personal experience with the staff and facility could not have been better. I highly recommend this facility and staff to anyone who needs a good rest!!
Ken Heater
Great stay
Byadobro
12月 06, 2021
No complaints about the hotel. Our room was much bigger than expected and really nice and clean. Breakfast was great too. Great experience and recommend staying here.
Great staff
ByCherylFire
12月 03, 2021
The staff has been very pleasant and helpful. Any requests from me were taken care of promptly.
Adequate Stay
ByStriker
11月 30, 2021
This is a no frills hotel that is in need of some serious updating. Although there were no issues its time to spend some money for some much needed beautification. Its location isn't the best with the trailer park behind the hotel, a rundown mom and pop motel next door and a greasy spoon across the street that was flying "Go Brandon" flags. Its a step back into the dark ages in this location so nothing to see here.
Convenient Hotel to Tollway
ByBeach Findr
11月 19, 2021
The hotel has a good staff and tries hard to provide a quality experience for guests. The hotel has seen a lot of commercial truck and construction stays which contributes to lack of parking due to large rigs in the lot.
The hotel is in need of a refresh for their carpeting and painting in common areas.
Overall a good experience but needs a little property TLC to up their game.