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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
80%
Recomendar este hotel

Valoración general

4

en base a 521 opiniones
80%
Recomendar este hotel

Ratings Breakdown

521opiniones

  • 5 Estrellas
    261
  • 4 Estrellas
    108
  • 3 Estrellas
    75
  • 2 Estrellas
    49
  • 1 Estrellas
    28

Great service, amazing breakfast.

By

15 agosto 2017

Patrice at the front desk was so nice. Made sure my kids got some of the fresh cookies that they set out for guests when they come in. Room was clean and pillows were great. Great value for the price. We stayed an extra night.

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very disapointed

By

14 agosto 2017

I would like to first apologize. I stay at Holiday Inns very often. Most of my stays are very good and I never fill out the survey. So my hats off to the ones who make my stays manageable. Being out of town on business and away from your family in not always fun. The friendly faces and happy people help. Please keep in mind that this stay was not what I have come to expect at this Holiday Inn express. I have stay at this location several times. Anyway lets talk about the problem. First lets talk about the Front Desk Clerk. ( her name was Patrice) Not a friendly face. Had to wait a minute or two before she acknowledged my presentence. Did not mention my Spire member ship. I asked her if my bed was a king size she said no with out even looking. was really short with me. The entire experience was not pleasurable at all. I was always in the past greeted by a Hispanic girl who was out going friendly and very caring to my needs, She vas very helpful. (Not sure of her name) bring her back. Anyways the story goes on. the next morning I went to the lobby for breakfast. First the pancake machine had a sign on it " Out of order". the breads were very low with no selection. I wanted a Bagel but there were none. The bacon tray was gone I guess she was refilling it. The breakfast bar was just very undesirable. I have a few pictures on my phone if you would like me to Text them to you. I hope they can improve service here or I will be forced to stay elsewhere. I do apologize for this negative review but I thought it needs to be addressed. Thank you for your time. And YES Holiday Inn is my first choice in hotel lodging.

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Ok stay

By

14 agosto 2017

club

We had a room with ants, and the ac didn't work, but when I brought it to the staffs attention she gladly moved us to another room without any hassle. I probably won't stay again here, although the second room was fine. The price point was very good for the night.

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Good location on your way to the keys

By

14 agosto 2017

club

Excellent rooms. Hotel is very neat and clean. Helpful staff, nice breakfast. Location is perfect on your way to the keys

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Excellent Location, Spacious Suites and Great Breakfast

By

09 agosto 2017

club

Needed a location in between Key Largo and Fort Lauderdale Airport and this property was an excellent choice. Staff was friendly and helpful upon check in. Would definitely consider staying here again.

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Fishing trip

By

03 agosto 2017

platinumelite

Great service, excellent food, nice pool would definitely recommend and stay again

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KAnsas city guests

By

03 agosto 2017

club

I am pretty happy with my stay for both quality and service

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BUEN HOTEL

By

02 agosto 2017

TODO PERFECTO SOLO QUE ESTABA EN REMODELACION Y NO PUDIMOS ENTRAR A LA ALBERCA

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Great overnight stay with my boat

By

31 julio 2017

I stayed here overnight with my boat while traveling to the keys for mini lobster season. The young lady that helped me at check in was great, she even assisted in having the window washing crew stop while I backed my boat into position to prevent damage to my vessel. The room I stayed in appeared to be recently upgraded and was clean with a great working AC (if you have ever been to south FL in late July you understand why this is a great thing)

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Hotel

By

30 julio 2017

club

The place was awesome and i would recommend anyone to stay. Very nice place to lay your head fir the night or a week.

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Gateway to the Keys

By

28 julio 2017

platinumelite

I will call ahead next time. If the gym equipment has not been fixed I will not stay there again. I feel this hotel could be managed better.

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Need much improvement.

By

26 julio 2017

platinumelite

This hotel need a lot of improvement, from the breakfast bar, lack of food, fruits. A/c is very noise and doesn't run smooth, always hot. Hal way is hot, the room is lack of chairs, shampoo, soap and the next morning they didn't refill the shampoo at all, only give us more towels. Did not make up the bed at all or even take out some trash on the can from the previous night!. Dampness smell is very strong. I don't see one fruits on the bar, and when I asked they said (OUT) the next day is the same!! Wow.
The person runs this place is very cheap for sure. To much to list so I'm just quite typing right now.

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