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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 873 reviews
82%
Recommend This Property

Ratings Breakdown

873reviews

  • 5 Stars
    469
  • 4 Stars
    190
  • 3 Stars
    102
  • 2 Stars
    62
  • 1 Stars
    50

Convenient for visiting the Everglades

By

November 11, 2019

platinumelite

The hotel was undergoing a refurbishment. However it was clean and tidy. The towels were very white. Loved the pancake maker.

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HOTEL GREAT LOCATION

By

November 10, 2019

This hotel is located between Miami and is only a 15 minute drive to Key Largo. It is the last hotel on the mainland of Florida. It is close to many attractions such as the Everglade, Florida Keys, Homestead Speedway and Miami.

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My first stay in Florida city

By

November 06, 2019

They didn’t tell me that the hotel was on the renovation so the lobby looks messy but I would stay there again. I just think the rooms need a warmer color but the staff that runs the hotel and takes care of it. And do a good job.

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Remodeling, but looking better

By

October 23, 2019

Only complaints was the noisy a/c fan everytime it came on.

Plenty of restaurants around, and convenient location prior to going to the Keys

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Remodel time of our stay

By

October 14, 2019

club

Very friendly staff , property in remodel at the time of our visit, room smelled of cigarette smoke.

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Avoid

By

October 14, 2019

If you can, avoid this overpriced rundown property. There are much better hotels close by that offer a much better value.

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Shouldn't be a Holiday Inn

By

October 14, 2019

club

This hotel is a one-star at best. The hotel is in shoddy shape needing painting badly. Did not feel safe staying here. And I stay at Holiday Inn Express all the time. Breakfast was complete hit or miss. The foods were prepared improperly at best. Friendly front desk staff though. The hotel didn't meet my expectations of the Holiday Inn brand.

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Excellent location, attentive staff

By

October 13, 2019

Great hotel in a convenient location.

The property is under extensive renovation so there were some rough edges to the appearance while new flooring, fixtures and painting are in progress.

The hotel staff did an excellent job in minimizing the inevitable inconveniences of the remodeling work.

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Close to everglades.

By

October 02, 2019

club

Pros:
Inexpensive - check.
Room size - check.
Location - check.

Cons:
Poor lighting in rooms - check.
Remodel of old hotel - check.
Breakfast quality - check.

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Clean rooms and friendly staff

By

October 01, 2019

club

Compared to other hotels, awesome staff, clean rooms

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Keys trip

By

September 26, 2019

platinumelite

Convenient location for the Florida Keys. Room and hotel were clean
Mattress pretty uncomfortable but it was only one night
Desk staff did call with a question on the reservation thae
Morning of - wanted some clarity on it and wanted to be sure it was what we needed

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Good check in and out experience

By

September 22, 2019

platinumelite

Stopped here for a night before going down to Key West and we had a good night rest.
The location for our purpose was good and convenient. Would have been better if there was decent restaurants right in the area.

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