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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
88%
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Valoración general

4.3

en base a 383 opiniones
88%
Recomendar este hotel

Ratings Breakdown

383opiniones

  • 5 Estrellas
    237
  • 4 Estrellas
    82
  • 3 Estrellas
    24
  • 2 Estrellas
    18
  • 1 Estrellas
    22

No customer service

By

25 julio 2017

club

We were not greeted by the staff. When we brought a concern to them it was disregarded. They were not knowledgeable enough about their facility to tell us what time the pool opens. They advised the posting on the wall that said 5:30 a.m. was wrong. They were not willing to help with any concerns. Seems like they were just there to take your money and nothing else. I will not be returning to this location. I would not recommend anyone else know to this location either.

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Nice motel

By

22 julio 2017

club

My grandson and I had a very short stay at this motel, but found the room very clean and the staff very friendly. My grandson had an upset stomach in the morning, so I only took advantage of the breakfast to grab a few things that I thought might settle his stomach. Since it was closing time when I got there, I explained to the lady why I was so late and why I needed to take a few things to the room. She was very concerned for my grandson and very helpful. When I saw her later in the hall, she inquired about him and if he was feeling better. Very thoughtful.

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Very nice staff

By

19 julio 2017

The staff at this hotel are very friendly and went out of their way to accommodate our request for a two bed room when we had an additional quest arriving.

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COH

By

17 julio 2017

Was working nights in the area and was able to still sleep during the days even though i was on the highway side of the hotel and there was a (busy) fire department nearby. Would stay here again on business or personal travel.

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Poorly run.

By

16 julio 2017

Shabby and dirty with a truly non motivated staff.

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Need better water heaters

By

14 julio 2017

club

Overall, fair. Staff was great, breakfast was great. Cant get past having to take a cold shower due to no hot water

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Excellent staff

By

12 julio 2017

club

The stay was one The best I have experience in my previous times at this fine Hotel and the Rooms are nice

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E

By

12 julio 2017

No problems and great service and friendly staff

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Softball tournament

By

10 julio 2017

First room smelt musty and a/c created a huge puddle of water. Second room was better but by 3rd night water on rug again
Room service was horrible. Was there for 4 nights, so I had them come after the second morning. Only made bed...didn't clean bathroom...toothpaste spit was still in sink and hair still in shower nor did they replace towels. Had to call to have that fixed which it was right away. Food was ok....If any floors are above you...it sounds like a herd of elephants every time someone walks around. Had to call front desk twice to ask them to lower the outside entrance music as my room was right above the lobby doors. Both times called were after 11:30pm. You could hear the music clear as day and was quite annoying.

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Not a good IHG Hotel

By

09 julio 2017

platinumelite

The room was damp and it smelled awful. The carpet was soaked with some kind of cleaner. The carpet was also filthy. The pool was down for maintenance..the staff tried to help by switching our rooms..but the damage was already done and the week ruined..
Just a hideous experience...I hate to say it because I'm a loyal IHG customer but this hotel is a dis-grace.

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Good Sleep/Cold Water

By

06 julio 2017

club

My recent stay at holiday in express was for four nights and out of the five days we were there each day we had cold showers because apparently the water Maintenance was being worked on. We were only told after complaining daily about the issue that it was a maintenance issue on the last day. The bedrooms were nice and clean, the breakfast was good not great and the poolwater was cloudy.

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Excellent Staff and Hot Breakfast

By

05 julio 2017

club

Excellent staff; very friendly. Fast check in and departure. I did not use the pool but it looked nice. Rooms and facilities were clean however they were outdated. Bed was not uncomfortable, but I've been in much better; it was not a pillowtop mattress or anything like that.
My main complaint is that the different types of curtains did not completely close to 'black out' the room. Lots of exterior light disrupted by sleep.

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