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Holiday Inn Express & Suites Columbus Southeast

4041 Hamilton Square , Groveport, Ohio 43125

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 487 reviews
85%
Recommend This Property

Ratings Breakdown

487reviews

  • 5 Stars
    293
  • 4 Stars
    102
  • 3 Stars
    36
  • 2 Stars
    28
  • 1 Stars
    28

Broken Toilet

By

May 21, 2018

When I checked in, I was happy when I was told that I was upgraded to a suite due to over capacity. This was a pleasant surprise. What was not pleasant was when I discovered that the toilet was broken. I had to remove the lid to flush it. Since (1) the hotel was full, (2) I just drove 3.5 hours and did not want drama, and (3) I already unpacked my things, I decided to hand flush the toilet during my stay. When I informed who looked to be the manager when I was checking out the next morning, all he said was thanks for telling him. I began to think: If housekeeping properly cleaned the room before my arrival, wouldn't they have discovered the broken toilet? Unreal.

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