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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
90%
Recomendar este hotel

Valoración general

4.5

en base a 374 opiniones
90%
Recomendar este hotel

Ratings Breakdown

374opiniones

  • 5 Estrellas
    267
  • 4 Estrellas
    59
  • 3 Estrellas
    18
  • 2 Estrellas
    15
  • 1 Estrellas
    15

One night stay in Katy

By

15 enero 2017

club

Good breakfast
Clean room
Good internet
Nice tv

Publicado porHotelStaff
15 enero 2017
Thank you TEXPLEX76031, for your comments and rating. We are glad you found our hotel with a clean experience. Please come back and visit with us. If there is anything we can do to make your stay more enjoyable, let us know. Thank you for using IHG Hotels. J Hernandez GM
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Convenient place to stay.

By

14 enero 2017

Excellent lodging and dining amenities. Clean facility.

Publicado porHotelStaff
15 enero 2017
Thank you 64TRAVLER, for your comments and rating. We are happy you had a great hotel experience. We strive to make sure our guest have a great memorable experience and glad you enjoyed our dining location near by. Please come back and visit with us. Again, Thank you for using IHG Hotels. Hotels Guest Love! J Hernandez GM
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Super atenciones y excelentes instalaciones

By

06 enero 2017

Al llegar fuimos recibidos por una persona muy amale que a a pesar e ser una noche de rewards nos ofrecio amablemente un upgrade gratis para tener un sofa cama en nuestra habitacion.
Muy cerca de tiendas y exclente restaurantes tambien

Publicado porHotelStaff
08 enero 2017
Thank you so much for your comments and rating. We are so pleased you had a great hotel experience. We strive for excellence and glad we give it to you. Thank you for choosing our hotel, and look forward to your next visit. J Hernandez GM
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New and clean but not a good choice

By

28 diciembre 2016

club

Ironically, my first impression of the hotel itself was that it was clean and new and inviting. The desk manager, however, though not "mean", was off-putting and unfriendly. The room was very clean and comfortable except that (1) it was difficult to achieve a comfortable temperature and (2) believe it or not, there is no fan in the bathroom, which made taking a shower a challenge. The TV remote was nearly impossible to operate (I could not get it to work at all ... my husband could only do so by pressing the buttons VERY VERY hard).
It's too bad about the negative things mentioned above because it COULD HAVE been a great experience. Hopefully the company will address these matters.

Publicado porHotelStaff
02 enero 2017
Thank you NON TEXANS, for your comments. We do sincerely apologize for any inconvenience you may have had at our location, we hope you will give us another opportunity to prove we are the best hotel in Katy. Your comments will help us in areas that may need improving. Thank you again~! J Hernandez GM
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Great place to stay in Katy

By

23 diciembre 2016

Clean, quiet, several places to eat and shop in walking distance.

Publicado porHotelStaff
24 diciembre 2016
Thank you for your comments and Star rating. We are so please to know you had a great hotel experience. If there is anything we can do to make your stay more pleasant, please let us know. Thank you! J Hernandez GM
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Comfortable bed and very quiet

By

22 diciembre 2016

club

Very pleased with the quietness and cleanliness of the hotel and room. The bed was extremely comfortable.

Publicado porHotelStaff
24 diciembre 2016
Thank you MERRY07, for your comments. We are please to know you had a great night sleep in our comfortable beds and our New Signature Bedding/Pillows. We are striving to improve our guest quality of sleep. Thank you for noticing. We look forward to your next visit. Thank you for using IHG Hotels. J Hernandez GM
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Friendy Service

By

16 diciembre 2016

I enjoy staying at this Hotel due to the safe location of the hotel. Also there is a very good choice of good hotels close by. The Hotel staff is always friendly and courteous. Check is always a pleasure and I have never experienced a problem while checking into this hotel.I would recommend this hotel to friends and family.

Publicado porHotelStaff
20 diciembre 2016
Thank you SQUIRRE158, for your wonderful comments. We strive to make sure you always feel safe and welcomed. Please don't hesitate to let us know if we can do anything else to make your stay more pleasant. Thank you for using IHG Hotels. Great Hotels Guest Love! J Hernandez GM
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Room was comfortable and very quiet

By

14 diciembre 2016

club

We were out of town on business and my husband and I always try to stay at Holiday Inn properties because of their cleanliness and the comfort of their rooms. We have used their properties for years. Always top notch for the price. Staff is always very courteous. They have not disappointed us yet!

Publicado porHotelStaff
15 diciembre 2016
Thank you so much! MEDICMOM, We are so please you have enjoyed our hotel thru out the past years. We strive to make sure all our guest have a great experience, and happy to know you have. Thank you so much for your loyalty and hope to see you soon! IHG Hotels - Great Hotels Guest Love.. J Hernandez GM
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Very nice, clean comfortable hotel

By

07 diciembre 2016

club

Definite go back to hotel, front desk folks are always nice, rooms are big and comfy, bathrooms are sizable and well lit.

Publicado porHotelStaff
08 diciembre 2016
Thank you so much for stay, We are so please to know you had a wonderful experience with us. We look forward to your next visit. J Hernandez GM
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Katy hotel

By

04 diciembre 2016

Clean hotel in excellent location. More restaurants are opening within walking distance -which is nice!

Publicado porHotelStaff
05 diciembre 2016
Thank you ScotTex, for your comments. We are so excited you had a excellent stay. We strive to make our guest happy, and glad we did. Please come back and visit with us again. Thank you for using IHG Hotels. Great Hotels Guest Love!! J Hernandez GM
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Book it with Confidence

By

01 diciembre 2016

platinumelite

This is our third stay at this Holiday Inn Express in Katy, Texas. It is an in.between stop in our travels to see relatives. We love staying here and you can book it with confidence that everything will be A every time you stay there!

Publicado porHotelStaff
08 diciembre 2016
Thank you Raymond for your comments and rating. We are happy you had a great stay. Please come back and visit. J Hernandez GM
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nice hotel

By

16 noviembre 2016

stayed here for a comp my daughter had and asked to have my room upgraded due to being a spire elite member and once again no luck. I asked the staff when I checked in and he was kind of rude I know they had rooms available for upgrade but the sill would not. and there was no recognition of my membership.

Publicado porHotelStaff
17 noviembre 2016
Thank you MATBONER1973, for your comments. We do apologize we were not able to upgrade you. Upgrades are based on availability. We do strive to make sure our Spire Elite members are taken care of, we greatly appreciate your loyalty. I do hope in the future we will be able to assist you with this matter. Once again, Thank you for using IHG Hotels, and being an IHG Spire Elite Member. J Hernandez GM
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