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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 448 reviews
91%
Recommend This Property

Ratings Breakdown

448reviews

  • 5 Stars
    323
  • 4 Stars
    70
  • 3 Stars
    22
  • 2 Stars
    18
  • 1 Stars
    15

Great experience

By

July 18, 2017

Appreciate clean available rooms when I need to travel

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Visit to Katy ,Texas for Family Reunion

By

July 12, 2017

club

I enjoyed my stay at the Holiday Inn Express in Katy. The hotel was clean, the check in was seamless and the staff was very helpful. The breakfast area was nicely decorated and made coming down to eat each morning a joy. It was not overcrowded and looked like there was a variety of foods to try. I only ate frosted flakes, but there were pancakes, eggs, sausage, bacon, muffins and bagels from what I observed. The room I stayed in was clean and up to date. The only mentionable thing about my stay is that the room and hallway had a stale odor and someone left their shoes in the room from a prior stay that were never retrieved. They were not in plain sight, but housekeeping should have noticed it sooner than I did. Overall, it was a great stay and great experience. I would certainly stay here again!

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Always Nice

By

July 05, 2017

This particularly location happens to be the halfway place for me when travels home, so I stay maybe 3 to 4 times a yr. I always have good service and the staff is always well attentive and professional

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Nice hotel

By

July 03, 2017

Clean, Staff is great, not a big fan of turkey sausage but they do have other options

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Friendly clean comfortable hotel

By

June 28, 2017

club

Friendly, clean, comfortable hotel; perfect spot to stay when in or around the Katy Mills, or Great Southwest Horse show area.

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Breakfast better at any other place.

By

June 27, 2017

club

10% Katy county tax what a unjust tax not worth the stay on principle.

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Good place to stay

By

June 22, 2017

club

Good place to stay and it's always clean. The staff is friendly and attentive. My only complaint is the breakfast. It's not the best and there are as many healthy options. I'd like to see unsweetened almond milk and an unsweetened cereal like cherrieos or corn flakes.

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Awesome Katy hotel

By

June 21, 2017

platinumelite

Hotel was clean and comfortable. Staff was super helpful and friendly! Would definitely go back next time I am in town.

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A Good Night's Sleep

By

June 21, 2017

platinumelite

The room was clean and quiet. Furnishings were dated but but not bad.

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Nice place but one rude clerk

By

June 19, 2017

platinumelite

This is a great place to stay but Robert was extremely rude. The other staff were very pleasant. Clean rooms, nice continental breakfast. Convenient location in Katy TX right off I-10.

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American owned

By

June 18, 2017

club

Very clean and the front staff was very nice I like the location. The beds are very comfortable and you can control the ac so you don't have to be hot all nice and that's a big plus for me since I'm a older woman i can sleep if it's hot in the room. The complimentary breakfast is nice just wish there was more fruits to choose from because I'm not a big breakfast person just want something light. Over all this is the location we come my husband and I come to just get away from our kids and grandkids just to have nice quiet time.

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Comfortable bed

By

June 15, 2017

club

Clean room, friendly staff. Would like to have fresh fruit offered at the breakfast bar. Overall great stay.

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