Rated 4.4 out of 5 by 263
Rated 5.0 out of 5.0 by Saldi87 Exceptional Front Desk service, great breakfast, good location!
I stayed at this Holiday Inn Express location for one night.
I would like to rate my overall experience as very positive. I would like to mention in a special way the night shift front desk customer executive who's badge identified her as a 'Trainee'. I think she did a phenomenal job in serving what was a sudden rush of customers. One of the customers was also very disappointed with his reservation (due to his company's error) and was open in expressing this. However all along the 'trainee' maintained her composure and continued to serve all customers, including me, with attention and a positive demeanor.
Additionally everything else at this location - breakfast, room, and amenities met and exceeded my expectations. I observed that the breakfast buffet included healthier options and I appreciate the location making a point to include such options.
Thank you very much for your service!
November 18, 2015
Rated 5.0 out of 5.0 by JT28 Great room and very comfortable bed
What I like most about the Holiday Inn Express hotels is the quality and cleanliness. I also like that they are all very similar in setup so I always know what to expect.
November 17, 2015
Rated 4.0 out of 5.0 by Frasmik Nice Place, worst food and beverage EVER
Nice place, close to my customers and plenty of restaurants. However, the cook is the worst and the bar area was really not clean. The buffet was always out food. When they did fill it up, they eggs were burned. I even tried made to order and he still burnt the eggs. The young guy trying to serve really worked at it, but cant cook it. Maybe he should!
November 16, 2015
Rated 4.0 out of 5.0 by randye Nice Hotel
overall pleasant stay and very convenient to the Katy area
November 13, 2015
Rated 5.0 out of 5.0 by Ro-Mae Week-end leisure
The hotel was nice and clean. The staff was friendly. The food was great. Would suggest adding grits to the breakfast menu!
November 3, 2015
Rated 5.0 out of 5.0 by mimes Great Location Very clean
Not being familiar with the area, I had no idea if this location would be good, and it was excellent. Easy on/off of I10, great location near many restaurants,etc. very clean and comfortable
November 3, 2015
Rated 4.0 out of 5.0 by DOSSAJI comfortable bed and great room service
Breakfast lady very hard working and courteous
rooms weer done in the profesional manner and quick
amenities were ample
Rooms were quite and enough lighting
bathrooms were clean
November 2, 2015
Rated 4.0 out of 5.0 by Frequent _traveller1 good friendly staff
Very helpful front desk people. Quick check in and check out
November 1, 2015