Rated 3.9 out of 5 by 280
Rated 1.0 out of 5.0 by EstellaG Poor Staff Service
Poor staff service. Room had missing toiletry items and informational brochures. Complimentary breakfast was non-existent because the staff said they did not want to make more since the food was frozen and it would take too long. The hotel was busy, they should have planned ahead. Manager was no where to be found. Poor experience at this location.
April 27, 2016
Rated 2.0 out of 5.0 by Texpilot99 Disappointed
Very disappointed in my stay at this hotel. I paid for a 3 bed suit and this room was tiny. Limited room to even walk around the beds. House keeping did not replace towels or rags even after my request. One trash can in the bathroom. Mold on the ceiling in the bathroom.. very disappointing for a Holiday Inn!!! I will not be returning...
April 12, 2016
Rated 5.0 out of 5.0 by TexasNolan Nice Hotel with Minor Issues
Enjoyed staying at this HI Express. Beds were comfortable and AC worked great. Internet was good. Sink stopper was broken and I did not have time to call maintenance. Coffee station was out of regular cups and was using the smaller individual wrapped room cups. Location is next to a good restaurant and movie theater.
April 10, 2016
Rated 5.0 out of 5.0 by bcash5 SanAntonio
Great stay in SanAntonio. Hotel was clean, quiet, and comfortable. Able to get a good night's sleep. Breakfast was good with healthy options available. Seating capacity was reached and had to take our breakfast back to the room to eat.
April 8, 2016
Rated 5.0 out of 5.0 by danper1242 Great location for hotel.
All went well during our stay. I was expecting a refrigerator and microwave in the room, but I guess I didn't check the amenities on the room.
April 8, 2016
Rated 1.0 out of 5.0 by IHGC Instalaciones y Servicio
Las instalaciones me parecieron muy buenas, pero el servicio de restaurant, recepcion me parecio malo.
April 6, 2016
Rated 2.0 out of 5.0 by About right Looks good on the outside only
Room smelled moldy.
Housekeeping did not clean room during the day, had to ask for it on second evening.
Staff was not friendly.
Found dried vomit behind curtain.
April 4, 2016
Rated 5.0 out of 5.0 by pdan357 birthday surprise
Excellent and knowledgeable staff. Comfortable rooms, warm atmosphere. Close to everything we needed. Thank you.
March 31, 2016