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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
91%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 3587 お客様レビュー
91%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

3587お客様レビュー

  • 5 スター
    2556
  • 4 スター
    570
  • 3 スター
    221
  • 2 スター
    146
  • 1 スター
    94

Great Hotel

By

10月 02, 2022

Beautiful hotel, great pool area, clean room with a gorgeous view. Included breakfast was very good. With the exception of one rude housekeeper who we requested to not service our room again after her hostile attitude, the staff was exceptional and very professionak. We would give this stay a 10!

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Mattresses were very uncomfortable and toilet rocked side to side and hair in the bathroom

By

10月 01, 2022

I have been an IHG rewards member for almost 10 years. For the last year, our experiences with IHG have rapidly declined. I stay all over and have had bad experience, particularly Holiday Inns. Cleanliness has declined, the staff has changed tremendously. The overall Holiday Inn experience has changed for the worse.

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Great location

By

9月 28, 2022

A nice high room with great views. Shame the outside bar closes so early. Would have liked a nightcap. Beach was perfect and the pool was fun.

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Confortable beds & pillows

By

9月 27, 2022

Hotel & Staff very nice & friendly. Rooms do need attention on cleaning and toilet paper out. Towels need washed on my opinion a little attention as well.
But overall great hotel & will recommend it. Thank you!

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Pleasurable stay

By

9月 22, 2022

The staff was courteous and attentive. The facilities are excellent with a great location

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PB EXPERIENCE

By

9月 22, 2022

Loved the location, location, location. Room wasn’t ready when we arrived, but they gave us a parking pass and wristbands to start exploring the pool area and beach!!!! We were still able to check in early!!! Both were definitely a plus!!! Drinks from Ripetides were delicious!!! Very nice property and first experience, definitely returning to this location, thanks IHG!!!

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Fantastic stay for families

By

9月 21, 2022

Love this hotel, the daily activities planned for kids is fantastic! The location is great we were able to walk to dinner, coffee, shopping, and putt-putt! Only issue was breakfast, staff didn't explain how the vouchers worked well at all until our last day.

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Had a great time and Was able to relax

By

9月 20, 2022

We had awesome views and great service. It made coming to see my old Hometown of Pensacola fantastic.

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Great place

By

9月 20, 2022

We enjoyed everything at the hotel. Very central location to a lot of places to eat. Pool and hotel very clean and staff was super nice. A place we would love to go back to

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Needs a little extra love

By

9月 19, 2022

The hotel is conveniently located at the beach , service was pretty good, the room is a little out dated to some IHG properties I have stayed in the past, The hotel needs some love as the furniture is getting used frequently and the humidity is really starting to affect the condition, Overall the stay was delightful and my wife and I were able to relax for my 51st Birthday celebration

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Wonderful

By

9月 18, 2022

Very relaxing, just what we were wanting. The only complaint that I can think of is the choice of heavy metal music wasn’t very relaxing. Due to the atmosphere you would expect Caribbean Beach type music.
We went to celebrate anniversary. This was our choice due to the view, clean white sand, and lazy river.

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Mostly good stay

By

9月 17, 2022

The location is awesome. Love the lazy river and the beaches. The bartenders at the pool on our first and second day were wonderful. On our third day, when we came up to the bar, this one was just rude. We’ve been coming to this resort for years and never have been told that our daughter couldn’t sit with us under the hut. In fact, the day before we had all sat up there and watched the game and eaten there. Ok fine, we didn’t argue with him. We still wanted to order drinks. He basically ignored us and tended to other people that had walked up after us. It was a different bartender that finally took our order. They weren’t busy at this point, but you could tell that they had been. So maybe he was tired. I understand not letting minors sit up at the inside bar, but this resort literally has a sign on the wall by the bar that says “families welcome.” It’s been 2 weeks since we’ve been there, and I’m still a little bitter about how I was spoken to.

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