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Cape Canaveral Beach Resort"/>
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78%
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整体体验 4
78%
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Holiday Inn Club Vacations Cape Canaveral Beach Resort
1000肖尔伍德大道
卡纳维拉尔角, 佛罗里达州
32920
美国
入住：4下午
退房：10上午
最低入住年龄：21
卡纳维拉尔角海滩度假村 1000肖尔伍德大道
Good amenities nad location
通过Kevin
2025 七月 17
Kids love water slide and lazy river. Close yo the beach. The only issue we had is the sofabed in the Standard King room is bad. It has stain and very uncomfortable, it's almost flat. The house keeping staff works hard to clean it but still visible which make our kids very unhappy. Request to change the room but the front desk refused and saying it's fully booked which I don't believe is the truth.
HORRIBLE CUSTOMER SERVICE betwee staff on request
ByKeisha
2025 七月 10
We waited for 3 hours for towels . I had to call twice and go down to the lobby to request. When they finally arrived 3 hours later they sent me a heavy trash bag filled to the top with towels. It was insulting to say the least.. Very horrible customer service . I can’t say I will stay at this location again. The quality of customer service was H O R R I B L E!!!!
Review title
ByNC with 4 characters
2025 七月 05
Review that has at least 50 characters….. I am typing this to get to 50 … how dumb is this
Awesome Cape Canaveral Hideaway!!
通过麦克
2025 七月 04
This place is awesome. Whether you have kids or are just a couple looking to get away, they have it all! Beach access, private pool or main pool with plenty of space. We never felt cramped in any of the pools. Drinks and food much more affordable than anywhere else. This is a hidden gem and my family will definitely be back. Thank you IHG staff for your professionalism.
AC issue
ByCrystal
2025 七月 03
The amenities at the hotel is why we chose this hotel. Loved all the family activities. However, we were truly there for World Series. Coming back to warm room everyday was not part of the plan. We made the staff aware on the Tuesday and several times after that. It got up to 80 at one point. They did come check it a few times but never really gave us any relief until Thursday, which that relief was only 75. We still made them aware that something was differently up with their unit. Their maintenance guy Dave came on Wednesday and said he would be back with 2 box fans. We never saw those either.
Again we loved the area and the hotel but I would certainly not stay there for a week again and have to deal with a possible broken AC.
Fun in the sun
ByNanny
2025 六月 27
Excellent place to stay and have fun in the sun. Hotel has everything and more.
Wonderful hotel. 5 stars all the way!
Bymryann34
2025 六月 24
Excellent location. Beautiful room with all the needed amenities. Plenty of room for a large family. Beach was very nice! Staff was very nice and pleasant!
Great Staycation
ByAlex
2025 六月 23
We recently stayed at the IHG Cape Canaveral resort and overall had a wonderful experience. I booked through Priceline and selected a room that included free breakfast. At check-in, we were upgraded to a villa, which was a pleasant surprise. However, the breakfast was not honored because it didn’t appear on our itinerary. Unfortunately, I couldn’t show proof since Priceline only allows communication through a chatbot, even though they did confirm breakfast was included.
Despite that inconvenience, everything else about the stay was fantastic. The amenities were top-notch, the property was clean and well-maintained, and the staff was friendly. We truly enjoyed our time here and will absolutely be back!
Never again
ByDrew
2025 六月 21
Bed and couch was uncomfortable. Pool closed early. Hot tub was too hot to get in. Towels were rough on the skin. Shower head was horrible. Hurt your body. Some staff were nice and some were rude.
Excellent!
ByPamela
2025 六月 17
Great place to take the family. Close to beach, food is great!
Mostly wonderful
BySonie
2025 六月 07
Our stay was wonderful, but the water slide and lazy river were broke down during our stay. Other than that, it was very nice. My children were disappointed and I spent a lot of money to make them happy.
Hair in the room, made stay unpleasant.
通过尼克
2025 六月 03
Check-in was super easy and everything was great until we went to our room. I stayed with my wife and kids at the resort for a weekend getaway and everything was fine until we checked the cleanliness of our room. My wife and I are clean freaks, and finding other guest hair in places where it should obviously been cleaned was an immediate red flag for us. We found hair in our towels, on the shower walls, in the sink, and on our pillows. My wife immediately made me go to the store and buy every kind of disinfectant that was safe for use with our kids. Contacted the front desk to let them know and they offered to send someone to clean it but it was too late. Very unfortunate I had to spend the weekend listening to my wife complain about everything in the room. Weather didn’t help either.